Awesome Facebook Product Feed
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and excellent customer support. Many users have highlighted the app's effectiveness in creating Facebook feeds and catalogs, as well as its ability to customize and optimize product listings for advertising. The support team behind the app is commended for being responsive, helpful, and proactive in resolving any issues or queries. Users appreciate the app's reliability and the seamless integration it offers for managing product feeds across different platforms. However, there are a few reviews mentioning the lack of chat support and some instances of slowness in the app's performance.
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No chat support,
Hey there, as a solo developer, it would be impossible for me to support thousands of stores via chat. I've replied to all of your emails as soon as possible, and I'm happy to continue providing in-depth support with detailed explanations, as I do to all of my customers.
Hey there, I've replied to all of your emails within 4 hours on a weekend. I'm happy to help you resolve the issues you have with your Facebook Catalogue match rate. Thanks, Peter
slow
Hey there, I'm sorry you feel something is "slow". I've responded to multiple of your emails, I've explained how to update products and collections, I've explained that you need to update to a bigger plan if you want to export 5,000 products (as listed on the plans page). Do let me know if you need anything else. Thanks, Peter
Fantastic app for creating feeds. We've been using it for several years now, and whenever there are requests or issues that need fixing, the developer is always ready to help, and we always find a solution together. I can highly recommend this app to anyone who wants to have full control over their feeds!
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