Rating
3.5
feedback
8
chart
#7,694
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
62%
-
More than a year
38%
Reviews Summary
Overall, the reviews for this Shopify App are mixed. Some users have had positive experiences with the app, praising its customer service, ease of use, and ability to increase average order value. However, there are also negative reviews that mention issues with the app's functionality and lack of responsiveness from the support team. It seems that some users have experienced difficulties in accessing statistics and receiving timely assistance. Despite these drawbacks, the app has been commended for its customizable features and the ability to translate into different languages. It is worth noting that some users have reported significant improvements in their average order value after using the app.
Rating Breakdown
Review RSS Feed
All reviews
April 2, 2023
Depuis novembre dernier aucune statistique de disponible sur cette appli... il faut relancer plusieurs fois le SAV pour espérer une réponse alors qu'avant ils étaient plus réactifs ! j'ai la forte impression que cette application ne tient plus la route... je cherche activement une autre application plus performante avec un vrai SAV .
July 23, 2021
Merci à l'assistance Awesome merci Olivier ! Une explication facile et toujours bien résolu une assistance qui vous aide directement au top service impeccable je vous recommande Awesome ! Une application facile ! Vous ne serez pas déçu ! J'en suis vraiment contente !
July 15, 2021
Great service, got our first results within an hour of putting it online. Slightly steep learning curve, could use explainer video for best practices and examples. Very customizable!
Nov. 17, 2020
Very intuitive app! We are using on our website www.kratosz.com. Customer service is good en the app can also translated in languages other than English. Recommend!
Aug. 7, 2020
Really like the 2 upsells, if you use it to miss on the upsell inside the thank you page! The support is also great 10/10
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