Lucky Pickle Brand review for Awkward Styles Print on Demand

Jan. 24, 2024

I would give them a zero star review if I could. I've used multiple PoD companies in the past from the most popular to local companies in my area using Ship Station to connect to them. Someone told me to try Awkward Styles since it's one of the cheaper ones out there it could save a lot of money. I wish I just went with another provider. First, they can't print vibrant colors. Our shop has some neon colors inspired from some 80s designs. They don't even come out as pastel they come out as just the most boring tones of that color. Beyond that, their customer service is the worst I've ever experienced. They don't understand the problems they're talking about and they don't work hand-in-hand with the production team. This means that even if you claim your product was printed incorrectly the second time they send it to you it'll look exactly the same as the first time they sent it to you. So there are no improvements between prints. One of our clients ordered a tee with a maroon lettering. They ordered two adult tees and one child tee. The child tee was correct. It was maroon lettering and they kept it. The adult tees; however, both came out as a dark brown. So we requested a reprint, right? Things happen and that's understandable. So they reprinted it and they came out the same shade of brown. So I reached out to their customer support to reprint again and make sure they got the coloring right this time. Even requesting a picture before they ship to make sure everything is okay. They said they wouldn't send me a picture before shipping. They proceeded to ship it and then tell me that "they can't print the red color and this dark brown color was a close as they could get" despite the face that they sent this same client a shirt with the exact print we needed. Terrible customer service, terrible company, I highly suggest finding a different PoD company. This one is bad. We're in the process of switching to an alternative right now!