Hawaiian Attitude review for Awkward Styles Print on Demand

3 / 5

Aug. 20, 2024

I am trying to get my small business started and AS's shipping is giving me nightmares. Products are getting lost and taking 2-3 weeks to deliver! right now it's the 7th of August and shipping is scheduled for the 19th!! I understand this is no Amazon or anything but my customers are upset with me. The tracking number doesn't update, so I'm left guessing when my package will be delivered. A.S needs to find a carrier that has reasonable delivery times and prices. The only contact is through the chat and response can be slow or non existent. I also had an issue with inconsistent colors and there was no rhyme or reason or response for the issue. There is really not much out there for DTG, they do a pretty good job with DTG, Size and Mock up generator work well but if it takes almost a month for my customers to get their orders then it's a business killer. I really thought I found a great partner when I found AS. I guess I just have to order items 2-3 weeks in advance but that kills cashflow and loyalty from potential customers. I'm hoping this review will help A.S understand long shipping times is so unnecessary and hurts small businesses such as myself. I will be happy to write a five star review when the shipping issue gets resolved instead of ignored. I also think it would help AS if they could offer DTG and DTF on the same item??. DTG breaths well and is best for large back and front prints. DTF is flexible but plasticky feel and not breathable. AS only offers one or the other. If I could do DTG in front\back and DTF on sleeves/outer & inner labels/pocket prints, then that would be wonderful!! Good luck!! I was actually able to meet with Management who took these issues seriously, so I am encouraged and continuing to work with AS. To me they are still the best POD available! I think if they fix their shipping issues and add more performance options, they will remain the top option for POD's for a long time.-HA

Using app

Over 1 year

Total reviews

3

Average rating

2.0

Developer Reply

Hi there, Thank you for bringing the shipping and color issues to our attention, we truly appreciate that you took the time to do so, and we apologize profusely for the inconvenience. We have thoroughly reviewed your conversation with our customer support, and one of our agents has already contacted you via email in regards to the problems you have encountered to resolve the issues and hear your thoughts so we can improve accordingly.

Awkward Styles Print on Demand for Shopify
Awkward Styles Print on Demand
3.5 star
28 reviews

Consistent & high quality POD fulfillment & dropshipping

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