HatShe Artistry review for Awkward Styles Print on Demand

Oct. 28, 2024

If I could give this company a ZERO I would. I have been working with Awkward Styles for over 2 years and they have been ok, but in Sept 2024, there were some serious shipping issues and some of my customers didn't receive their orders until nearly 1 month later. I was one of them. Then I had an influx of orders in Oct 2024 and all of them were at least 10 or more days late to ship. As a result, I lost my Star Seller rating on Etsy and my business' credibility was damaged. Thankfully, I only had to refund 1 order. Awkward Styles should have paid me for that sale they lost for me, but they did not. CURRENTLY, I have 1 order going to Canada and for 5 days now, they have told me that the order will be "shipped today." This order is 16 DAYS LATE and still hasn't been shipped. Their customer service left me on *read* for 3 days where they were reading my messages but just completely ignored me for 3 days when I was trying to speak to someone about this order. I would have made other arrangements for this order long ago if they didn't keep flat-out lying to me about its shipping status. I have also had to scramble to find another supplier to switch the last 2 remaining orders to. This is sad because Awkward Styles was a decent company, but I cannot, in good faith, recommend that anyone use this company as their supplier. This experience has been horrible and they have made ZERO attempts to try to make me whole.