Rating

5.0

feedback

45

Reviews

chart

#5,203

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    7%
  • Less than a year
    64%
  • More than a year
    20%

Reviews Summary

Awtomic is highly praised by ecommerce merchants for its exceptional customer service, seamless migration process, and user-friendly features. Customers appreciate the personalized support they receive, the ease of installation and implementation, and the app's ability to meet their specific subscription needs. The app's features like passwordless login, churn mitigation, and intuitive reporting are highlighted as game-changers for online subscriptions. Additionally, the team at Awtomic is commended for their responsiveness, attention to detail, and continuous updates to enhance the user experience. However, some users mentioned minor issues with setup or customization, but overall, the positive feedback outweighs the negatives.

Highlights

Exceptional customer service and personalized support
Seamless migration process and user-friendly features
Game-changing features for online subscriptions
Responsive team and continuous updates
Minor issues with setup or customization

Rating Breakdown

  • 5
    98% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2024

Awtomic has been a great partner to our business! They have worked with us to create customized solutions that meet our unique product needs. In addition to having exceptional technology, every person we have interacted with has been friendly and very responsive. I would highly recommend them both for the product they have created and their ability to understand the business and provide great customer support.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Extremely happy with this app! The installation and implementation were seamless. This subscription platform surpasses any previous provider in both features and service. If you're considering which subscription app to try, save yourself the trouble of testing others—just read the reviews.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Awtomic has been a phenomenal tool for our business. After evaluating many different subscription apps, I found their out-the-of-the box functionality to be superior and a great fit for our brand. Their digital roadmap is consumer-centric and spot-on for where the industry is headed; and they've been able to meet our tailored data requests for a complex business. Above all, Awtomic's service is exceptional. We migrated a year ago and it was the quickest, most seamless launch I've ever experienced--largely due to their team's technical knowledge, attention to detail, and ability to quickly address the minor issues that arose. Through the migration planning process and execution, they were very communicative, transparent on what could and couldn’t be done, and they were a true partner in helping to find solutions. They essentially delivered what they said they were going to. Our team could not be happier with this partnership we've established.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

I can't say enough good things about Emily and the Awtomic team. They have been more than accommodating for every question and request we've had, even with very complicated and custom program needs. We've used several apps in the past, including Recharge and a custom app, and Awtomic, especially the customer service, is far superior. I highly recommend Atomic for your bundle and subscription needs. If you think its a risk to make the switch-- I assure you its not.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

A Game Changer for Online Subscriptions. I recently tried Awtomic for subscription management on Shopify and it's amazing. Passwordless login – customers can access their accounts so easily. This alone has reduced so many calls to our customer service. Another big win is their best-in-class churn mitigation. We've seen fewer cancellations since using it. The intuitive reporting and dashboards are super helpful, making it easy to see how our subscriptions are doing at a glance. Priced just right, with features like flexible subscriptions and a top-notch support team, Awtomic is a no-brainer for Shopify users. Highly recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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