Rating

5.0

feedback

36

Reviews

chart

#13,282

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    11%
  • Less than a year
    81%
  • More than a year
    3%

Reviews Summary

The reviews for the Awtomic Shopify App are overwhelmingly positive, with users praising the app for its excellent support, seamless installation, and superior features compared to other subscription apps. Customers appreciate the personalized service, quick response times, and the ease of use of the app. The team at Awtomic is commended for their exceptional customer service, with specific mentions of team members like Emily, Senam, and Brian for their helpfulness and responsiveness. Users highlight the app's ability to reduce customer service inquiries, improve customer retention, and provide a user-friendly experience for both businesses and customers. Overall, Awtomic is highly recommended for its innovative features, user-centric approach, and efficient subscription management solutions.

Highlights

Excellent customer support and responsiveness
Seamless installation and superior features
Personalized service and ease of use
Reduction in customer service inquiries and improved customer retention
Innovative features and user-centric approach

Rating Breakdown

  • 5
    97% (35 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 3, 2025

Great app! Excellent support. Always available to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Awtomic has been a great partner to our business! They have worked with us to create customized solutions that meet our unique product needs. In addition to having exceptional technology, every person we have interacted with has been friendly and very responsive. I would highly recommend them both for the product they have created and their ability to understand the business and provide great customer support.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Extremely happy with this app! The installation and implementation were seamless. This subscription platform surpasses any previous provider in both features and service. If you're considering which subscription app to try, save yourself the trouble of testing others—just read the reviews.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Awtomic has been a phenomenal tool for our business. After evaluating many different subscription apps, I found their out-the-of-the box functionality to be superior and a great fit for our brand. Their digital roadmap is consumer-centric and spot-on for where the industry is headed; and they've been able to meet our tailored data requests for a complex business. Above all, Awtomic's service is exceptional. We migrated a year ago and it was the quickest, most seamless launch I've ever experienced--largely due to their team's technical knowledge, attention to detail, and ability to quickly address the minor issues that arose. Through the migration planning process and execution, they were very communicative, transparent on what could and couldn’t be done, and they were a true partner in helping to find solutions. They essentially delivered what they said they were going to. Our team could not be happier with this partnership we've established.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

I can't say enough good things about Emily and the Awtomic team. They have been more than accommodating for every question and request we've had, even with very complicated and custom program needs. We've used several apps in the past, including Recharge and a custom app, and Awtomic, especially the customer service, is far superior. I highly recommend Atomic for your bundle and subscription needs. If you think its a risk to make the switch-- I assure you its not.

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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