Rating

4.7

feedback

48

Reviews

chart

#1,789

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    56%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by Ralph. Users appreciate the ease of setup and configuration, as well as the app's effectiveness in boosting average order value. The app is described as simple, effective, and user-friendly, with a responsive support team that actively listens to customer feedback and suggestions. However, there are a few negative comments regarding speed optimization issues and occasional technical difficulties that some users faced.

Highlights

Positive customer support and responsiveness
Ease of setup and configuration
Effectiveness in boosting average order value
User-friendly interface
Speed optimization concerns and technical difficulties

Rating Breakdown

  • 5
    94% (45 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

the support is really good

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Great customer service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

great support from Ralph. Awesome and affordable app to use. I use it to upsell an extended warranty

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 2, 2024

Very bad speed optimization—a simple block with a checkbox, image, and title requires 3 CSS files. Also, one of them is font awesome, which is HUGE. A lot of people use your app, so you should optimize it before launching.

Using app

About 1 hour

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 5, 2024

Setup and configuration of this App is so easy and it matched my theme perfectly. Ralph was exceptionally helpful with some live chat support, even on a Saturday evening. A fantastic App and given the responsiveness of the support I would highly recommend it. They are really keen to hear customer feedback and look for suggestions on what you need as a Shopify merchant. Great team.

Using app

About 10 hours

Total reviews

12

Average rating

4.8

All reviews

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