Rating

4.8

feedback

53

Reviews

chart

#2,040

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    57%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the app's functionality and the exceptional customer support provided by Ralph. Users appreciate the ease of setup and configuration, as well as the effectiveness of the app in boosting average order value through upsells. Ralph, the customer support representative, is highlighted for being fast, knowledgeable, and dedicated in assisting users with any issues or customizations they require. However, there are a few negative comments regarding speed optimization and technical issues faced during setup, which impacted the user experience for some.

Highlights

Positive customer support experience with Ralph
Ease of setup and configuration
Effectiveness in boosting average order value through upsells
Negative feedback on speed optimization and technical issues
Customizable features and compatibility with different themes

Rating Breakdown

  • 5
    94% (50 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2025

Very nice app and great support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Fantastic app, exactly what we need and Ralph was unbelievably helpful (and quick) in updating a feature for us so we could use it for our needs. Couldn't recommend more. 5*

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Very good app, I love use it, custom service is good too.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great tool for upsells, Ralph from customer care was fast and kind to guide us through the setup!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Muy buena aplicación, tenia una duda y el soporte me respondió al instante, gran trabajo al crear esta app

Using app

About 1 hour

Total reviews

6

Average rating

5.0

All reviews

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