Rating

4.9

feedback

45

Reviews

chart

#3,064

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    20%
  • Less than a month
    53%
  • Less than a year
    18%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Ralph and the team. Users highlighted the app's user-friendly interface, customization options, and its effectiveness in increasing average order value through upsells. The quick and responsive support from the customer service team was a common theme in the reviews, with users appreciating the timely assistance in resolving issues and making adjustments to fit their needs. However, there were a few negative reviews mentioning difficulties in setup and issues with the app's functionality, leading to some users uninstalling it.

Highlights

Excellent customer service and support
User-friendly interface and customization options
Effective in increasing average order value through upsells
Quick and responsive support
Some users faced difficulties in setup and experienced issues with app functionality

Rating Breakdown

  • 5
    91% (41 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 6, 2026

Great one to one service, may be a bit faster but it's effective and they are super attentive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

genial la atencion

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

very nice customer care

Store

PawBump

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Amazing work Ralph and his team made for my widget. Great customer service!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Todo fenomenal

Using app

7 days

Total reviews

1

Average rating

5.0

All reviews

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