Axe Checkbox Upsell Order Bump
The app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Ralph and the team. Users appreciate the app's ability to boost Average Order Value (AOV) through clean and customizable upsells directly on product pages. The app is described as easy to use, seamless, and effective in enhancing the overall customer experience. However, there are a few negative reviews mentioning difficulties in setup, lack of intuitive features, and issues with canceling the app.
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Started using this app about a week ago and it looks great! I like that it shows at checkout what their discount is (compare at price vs checkbox upsell price). It works when selecting different currencies too which was important to me. It's simple, without a mountain of extra options, which is what I wanted. I have tried other apps like this and it was so loaded with features that it was confusing and a lot of steps to just add a checkbox, so this is a definite win for me. We had a slight issue with our theme, got in touch with support and they fixed it up and sent a follow up email to confirm it all worked.
Great app, and even had Ralph reach out via phone call to find out where things could be improved. I'm excited for the new features and experience that is coming down the pipeline soon!
Simple, seamless, and an instant AOV booster! This app is exactly what I was looking for. It allows me to add clean, non-intrusive checkbox upsells directly onto my product pages without cluttering the layout. It's incredibly easy to customize to match our brand's theme perfectly. Our Average Order Value (AOV) has already seen a noticeable lift, and it integrates flawlessly with our page builders. Highly recommend it to any merchant looking for a straightforward, high-converting upsell tool!
They dont let you cancel. There is no button for it.
Hey, Sorry for the confusion here. With our app there's no cancellation hoops to jump through; uninstalling cancels your subscription instantly, with no further charges. That's by design; we'd rather make it easy to leave than trap anyone. I've checked our logs and refunded you for your 2 last months in case there was any overlap. If anything still looks off, email me directly by replying to the email I sent you and I'll sort it personally. - Ralph
Great one to one service, may be a bit faster but it's effective and they are super attentive.
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