B2B Order Insurance
Quality assurance for shipped orders against dispute and fraud
Rating
5.0
feedback
1
chart
#16,618
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
100%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
B2B Order Insurance provides quality assurance for shipped orders against dispute and fraud. It allows merchants to keep a photo archive of all the orders shipped by their employees, offering protection against chargebacks. By taking photos of shipments and shipping labels, merchants can build a visual library to use as evidence in case of disputes. However, there are not enough reviews to analyze right now.
Rating Breakdown
Review RSS Feed
All reviews
Nov. 7, 2022
We used to take pictures of every order and then put them in a massive Google drive, but we no longer need to do that with this app! You must scan the barcode; it will automatically attach the customer's information to the picture in the dashboard and then upload a photo of the order; it's that simple. It will help us mitigate chargebacks and customers claiming they didn't receive an item included in their order. I highly recommend it to all businesses, especially because it's free. I don't know how the chargeback features would work if we need to use them; I will update my review accordingly.
Whoa! An unexpected review, thanks!! If you need anything added to the app just send me an email at [email protected]! Since the app was launched, Shopify settles chargebacks automatically for you but it's still nice to have photos for any customer support questions you could get. CC: https://www.shopify.com/protect
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more