B2B Order Insurance
Quality assurance for shipped orders against dispute and fraud
Rating
5.0
feedback
2
chart
#8,022
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Reviews Summary
Merchants are highly satisfied with ViaGlamour's B2B Order Insurance program, giving it a perfect 5-star rating. The program offers valuable protection against chargebacks and simplifies the process of proving successful shipments to customers. Users appreciate the convenience, peace of mind, and confidence it brings to B2B transactions. Additionally, the app's barcode scanning feature for attaching customer information to orders has been praised for streamlining operations and reducing the need for manual documentation. While users are impressed with the app's functionality and its potential to mitigate chargebacks, there is a mention of uncertainty regarding the chargeback features' effectiveness, which the user plans to update in the future.
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April 9, 2024
I am delighted to share my positive feedback on ViaGlamour's B2B Order Insurance program. This invaluable service provides protection against chargebacks and offers a reliable means of proving that goods have been successfully shipped to the customer's address. It has greatly enhanced our confidence in conducting B2B transactions, knowing that our shipments are safeguarded from any potential disputes. The convenience and peace of mind offered by this program are unmatched, and I commend ViaGlamour for providing such a crucial solution for businesses like ours.
Nov. 7, 2022
We used to take pictures of every order and then put them in a massive Google drive, but we no longer need to do that with this app! You must scan the barcode; it will automatically attach the customer's information to the picture in the dashboard and then upload a photo of the order; it's that simple. It will help us mitigate chargebacks and customers claiming they didn't receive an item included in their order. I highly recommend it to all businesses, especially because it's free. I don't know how the chargeback features would work if we need to use them; I will update my review accordingly.
Whoa! An unexpected review, thanks!! If you need anything added to the app just send me an email at [email protected]! Since the app was launched, Shopify settles chargebacks automatically for you but it's still nice to have photos for any customer support questions you could get. CC: https://www.shopify.com/protect
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