Notify Me! Restock & PreOrder
Notify Me! Back in Stock and PreOrder Shopify App
Rating
4.9
feedback
718
chart
#6,675
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
26%
-
Less than a month
20%
-
Less than a year
28%
-
More than a year
10%
Reviews Summary
The app has received mostly positive reviews from users. Users appreciate the ease of use and quick setup process. The customer service is highly praised for being helpful and responsive. Users also like the customization options and the ability to send notifications to customers when products are back in stock. However, there are a few negative reviews regarding the pricing of the app, with some users finding it too expensive. Some users also mentioned receiving excessive emails about upgrading and felt pressured to upgrade to higher plans. Overall, the app is well-received for its functionality and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 27, 2023
works well. i installed the app about 2 years ago and it helps automate alerts back to customers so they know when an item is back and we have another means of connecting to regain their business.
July 27, 2023
Fives Stars - This is a great app and great customer support that is working really well for us so far.
July 26, 2023
I was hesitant to install this at first with the number of 5 star reviews, but it's definitely well-warranted and they have outstanding customer support. I have been working with Mohsen over the past few weeks and he has been extremely helpful and very pleasant to work with. They made some customizations to my widget, answered a million+ questions that I had, and I don't think that there was a feature that I asked about that was not included. There are some features that I didn't see at first (like the ability to click a product and manually send an e-mail for that product), but that was because there weren't any product sign-ups. Once they started coming in, I saw this and a few other features were available. I would definitely recommend this app!
July 26, 2023
This app and its customer service are excellent! The response time is incredibly fast, and the staff are friendly and helpful. The app fits in seamlessly with our website. The back end is easy to navigate and understand, and the features are impressive. We had a slight glitch and they were able to fix it in no time. Overall, we are very pleased with our experience.
July 24, 2023
WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello, I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly: Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan. Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately. Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring. We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution. Wishing you all the best with your business. Warm regards, Zara, Customer Success Lead
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