Notify Me! Restock & PreOrder
Notify Me! Back in Stock and PreOrder Shopify App
Rating
4.9
feedback
718
chart
#6,675
All reviews
Rating Breakdown
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July 27, 2023
works well. i installed the app about 2 years ago and it helps automate alerts back to customers so they know when an item is back and we have another means of connecting to regain their business.
July 27, 2023
Fives Stars - This is a great app and great customer support that is working really well for us so far.
July 26, 2023
I was hesitant to install this at first with the number of 5 star reviews, but it's definitely well-warranted and they have outstanding customer support. I have been working with Mohsen over the past few weeks and he has been extremely helpful and very pleasant to work with. They made some customizations to my widget, answered a million+ questions that I had, and I don't think that there was a feature that I asked about that was not included. There are some features that I didn't see at first (like the ability to click a product and manually send an e-mail for that product), but that was because there weren't any product sign-ups. Once they started coming in, I saw this and a few other features were available. I would definitely recommend this app!
July 26, 2023
This app and its customer service are excellent! The response time is incredibly fast, and the staff are friendly and helpful. The app fits in seamlessly with our website. The back end is easy to navigate and understand, and the features are impressive. We had a slight glitch and they were able to fix it in no time. Overall, we are very pleased with our experience.
July 24, 2023
WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello, I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly: Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan. Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately. Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring. We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution. Wishing you all the best with your business. Warm regards, Zara, Customer Success Lead
July 24, 2023
We were able to easily & successfully install the app on our Shopify store. The customer service team was A+. Our agent was informative, quick with answers and most importantly--extremely patient & polite. We are optimistic the app performance will also measure-up and deliver positive results.
July 24, 2023
Amazing service, helped me integrate and match my style in under 6 minutes!! Very rarely do you get service this good.
July 23, 2023
Great app for notifications about inventory, if you are interested I made a quick tutorial on how you can use this app here: https://www.youtube.com/watch?v=3Wk609IK7hk
July 21, 2023
Works perfect and the support is excellent! You can customize the emails and get insights in the customers that want an notification.
July 21, 2023
very nice support team and very good app to avoid losing the leads of the customers interested in limited stock products!
July 21, 2023
They have been very helpful, transitioning from one back-in-stock app to theirs. They have helped us to export all the subscriptions from our previous app to the Notift me! App.
July 20, 2023
Very easy to install and the team was helpful in making this seem like a natural extension of our current site so it looks and functions as part of the site rather than feeling like an add on app. Thank you for your help!
July 19, 2023
Great app, great support! Mohsen helped me as soon as I installed the app. It is easy to navigate and customize, just what I needed for my shop.
July 19, 2023
Great experience! Quick response and actioned what was needed very quickly! Happy to keep working with these guys!
July 19, 2023
What great customer service! I installed the app and within minutes Nareh reached out via chat and asked if we liked the layout. She offered different suggestions and was so easy to work with! We look forward to referring friends to this app! Thanks so much!
July 16, 2023
Great customer support. Quick responded and answered my questions right away. I'm looking forward to Pagefly being integrated
July 16, 2023
Melika has been nothing but helpful in setup :) Answers to all questions and nothing is too much trouble
July 15, 2023
The support team is awesome. Hasti helped me eith some changes and it was like it was her own website. She suggested me things over and over again, vganges that will make my website look better. Also the app is usable as free too ( i have a startup and i am at a low budget right now)
July 15, 2023
This app sets to be a game-changer for us. We're aiming to streamline our inventory notifications, sending out alerts to customers the moment an item is back in stock - no more manual tracking! We're really looking forward to see how this works for us and our customers. We ran into a small snag with button placements upon install but were amazed at the app's support service. A shoutout to Melika for the swift response on a Saturday of all days, fixing our issues in record time, around 15 minutes from contact to be honest. This app truly stands out with its robust functionality and TOP-TIER support, setting a new standard for app customer service! If only all customer support was this easy!