Barbell Standard review for Notify Me! Restock & PreOrder
Feb. 16, 2023
The support and dev team is truly excellent and they deliver top notch personalized support. I've had the pleasure of interacting with several of them since taking over a small to medium ecommerce business 6 weeks ago - each interaction has been superb. They are responsive, professional, and eager to help support stores of all sizes. My first interaction was when I was still on the Free tier when I initially acquired the shop. I scheduled a meeting just to better understand their product at a high level. They blew away my expectations with a knowledgable and friendly rep that had two domain experts on standby to answer any niche questions I could throw at them. My next interaction was when a live support agent chatted me inside of their app to ask if I had any questions - and I certainly did! The agent connected me with their internal dev team, and they were able to code me a custom solution all in the same day with no additional charges.