Back In Stock via Messenger
Send quick back in stock notifications in Facebook Messenger
Rating
2.3
feedback
6
chart
#11,073
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
33%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and lack of support, while others praise its effectiveness in notifying customers about back-in-stock products. One common theme in the negative reviews is the lack of response from customer support and technical issues such as the app not working properly or causing errors on the website. Users have expressed frustration with features not functioning as expected, such as buttons not working or the app getting stuck in a redirect loop. On the positive side, users appreciate the quick notifications to customers and the integration with Facebook, which they find useful and effective.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 3, 2021
Nov 2020: This use to work great... now had to disable since wasn't working and support didn't say any fix... now their app keeps stuck in a redirect loop when clicked... so unsure of the current problem but will check back in a few months to see if they get this fixed, but disabled for now since would show an error on the website and couldn't have that. Hope they can fix ==== Sept 2021 update... still not working... error on installed app of missing page, their app page from shopify when try to reinstall gives an error as well... so been paying for a year for a dead app.
Oct. 16, 2019
Send a message for assistance and have not received a reply. Will show up as send alert to messenger but instructs customer to check a check box that does not exist. Would have loved it if there was any support from developers.
Hi. We saw your message, just haven't time to reply. Will reply soon.
Aug. 31, 2019
this app works only for product that all variants is sold out doesnot work for out of stock variants for a product
May 5, 2020
Super helpful customer service, it really sends a notification to my customers, but when they get the "back in stock message" along with other buttons to see the product webpage the buttons dont seem to do anything when you select them. I wish you could fix that so customers go straight to the link once they get the message . Edit (May 1st, 2020) : The app stopped sending notifications to my customers please fix this May 5, 2020: Still no response from the developers, it is such a shame cause the app was working really well in the beginning and im not willing to keep paying for an useless app
Nov. 14, 2018
Customer service was good when I contacted them about the app not working with the Safari web browser. Unfortunately the only solution they had was to disable the feature on Safari. And then we discovered that while the plug in showed up on our other browsers (Chrome and Facebook, and on an android phone), it doesn't actually work to subscribe anyone. The button did nothing on the customer side and nothing showed up on the backend. I have no idea how many people attempted to sign up for a back in stock alert that didn't work.
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