Back In Stock via Messenger for Shopify

Back In Stock via Messenger

Send quick back in stock notifications in Facebook Messenger

Developer

Rating

1.0

feedback

1

Reviews

chart

#12,205

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    200%
  • Less than a year
    200%
  • More than a year
    200%

Reviews Summary

The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and customer support. One common complaint is that the app does not work as expected, with customers encountering errors and issues with notifications and redirects. Users have expressed frustration with the lack of response from developers and the app not functioning properly on certain browsers. On the positive side, some users have found the app to be effective in notifying customers about product availability and have praised the Facebook integration. Overall, there are concerns about the app's reliability and responsiveness to user feedback, but it has also been successful for some in providing back-in-stock notifications and integrating with social media platforms.

Highlights

Functionality issues and errors
Lack of customer support
Effective product notifications
Facebook integration
Reliability concerns

Rating Breakdown

  • 5
    100% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    100% (1 ratings)
  • 2
    200% (2 ratings)
  • 1
    200% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 3, 2021

Nov 2020: This use to work great... now had to disable since wasn't working and support didn't say any fix... now their app keeps stuck in a redirect loop when clicked... so unsure of the current problem but will check back in a few months to see if they get this fixed, but disabled for now since would show an error on the website and couldn't have that. Hope they can fix ==== Sept 2021 update... still not working... error on installed app of missing page, their app page from shopify when try to reinstall gives an error as well... so been paying for a year for a dead app.

Store

FSWERKS

Using app

Almost 3 years

Total reviews

12

Average rating

2.6

2 / 5 Share

Oct. 16, 2019

Send a message for assistance and have not received a reply. Will show up as send alert to messenger but instructs customer to check a check box that does not exist. Would have loved it if there was any support from developers.

Using app

8 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi. We saw your message, just haven't time to reply. Will reply soon.

3 / 5 Share

Aug. 31, 2019

this app works only for product that all variants is sold out doesnot work for out of stock variants for a product

Using app

About 1 month

Total reviews

4

Average rating

2.3

1 / 5 Share

May 5, 2020

Super helpful customer service, it really sends a notification to my customers, but when they get the "back in stock message" along with other buttons to see the product webpage the buttons dont seem to do anything when you select them. I wish you could fix that so customers go straight to the link once they get the message . Edit (May 1st, 2020) : The app stopped sending notifications to my customers please fix this May 5, 2020: Still no response from the developers, it is such a shame cause the app was working really well in the beginning and im not willing to keep paying for an useless app

Store

Mumui

Using app

Over 1 year

Total reviews

5

Average rating

3.0

2 / 5 Share

Nov. 14, 2018

Customer service was good when I contacted them about the app not working with the Safari web browser. Unfortunately the only solution they had was to disable the feature on Safari. And then we discovered that while the plug in showed up on our other browsers (Chrome and Facebook, and on an android phone), it doesn't actually work to subscribe anyone. The button did nothing on the customer side and nothing showed up on the backend. I have no idea how many people attempted to sign up for a back in stock alert that didn't work.

Using app

13 days

Total reviews

8

Average rating

4.0

All reviews

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