All reviews

Rating Breakdown

  • 5
    67% (18 ratings)
  • 4
    19% (5 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Oct. 3, 2024

Horrible, deleted my pictures to products, was no abale to restore anything! Support is not professional but trying to be a nice when your business has no sales and all down... Sorry we can not help you as it is already late but we lost 4 hours with you let try tomorrow and tomorrow never comes

Using app

--

Total reviews

4

Average rating

3.5

1 / 5 Share

Oct. 1, 2024

Beware scammers, They erased a lot of my data when trying to restore, pictures mainly, i asked them to fix nothing happens, customer service is a way too unprofessional. Do not deal with this app as data will be lost and your time

Using app

6 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 26, 2024

Worked 2 times with these team and 2 times they disappoint me to highest unprofessionalism, basically 1st time they did not back up my product and it took the a couple days for restoration they made it manually after the weekends 2nd time i tried to restore myself and asked customer service manager if this going to help to restore all my shop prices, was assured that yes, got a call from her, lost 4 hour of my time and prices are not restored yet. there chat on the app if you refresh the page is also disaapers so kind da to message them you need to open a window and keep it there... Well Shou6am improve your things brother as i loose money because of you as i rely on you app In the meantime of waiting i try to press app myself and it just stopped showing me yesterdays backups, so can not do even one by one... really bad service and coded all wrong At the end got a reply that sorry all our team is not working today, and you have to stay with you problems till next day... My shop left broken, i change a review as prommise them hope this can improve service and qulity of work

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Dear AYA Sacred Wear admin & team, Thank you for your great review and for supporting us as a customer. Our team is always available to assist you with any support you may need. Thank you for choosing us, Best Regards Priya Singh Team AdNabu

5 / 5 Share

June 20, 2024

We needed the app some months ago and it worked well for what we needed. I also want to point out that the app feels comfortable and easy to understand, as well as the pricing plans. I was in contact with the support three times and everytime the response time was quick, friendly and helpful.

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Dear Hendrik, First of all, many thanks for your valuable review of our app. Thanks for your kind words about our support. I really appreciate the same on behalf of the entire team. I'm glad that you are happy with the support we have provided you. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to our support team. We're here to help and ensure your continued satisfaction. We look forward to serving you and providing you with even better experiences in the future. Thank you for choosing us! Thank you, Ashwitha A. AdNabu Team.

5 / 5 Share

April 29, 2024

Very fast and good support if you have any issues

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Skinnify admin & team, First of all, many thanks for your valuable review of our app. Thanks for your kind words about our support. I really appreciate the same on behalf of the entire team. I'm glad that you are happy with the support we have provided you. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to our support team. We're here to help and ensure your continued satisfaction. We look forward to serving you and providing you with even better experiences in the future. Thank you for choosing us! Thank you, Ashwitha A. AdNabu Team.

5 / 5 Share

Jan. 12, 2024

good

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Maikingston® Official admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your Shopify venture and all the related backups. Happy selling! 🚀🌟 Thanks again. Warm Regards, Shubham Team AdNabu

4 / 5 Share

Dec. 7, 2023

I have nothing negative to say about Goshu as it's still a bit too early to tell how this will help my website. However, it's been easy enough to work with and the support crew is there to help answer questions.

Using app

7 months

Total reviews

22

Average rating

3.0

Developer Reply

Dear Millie, First of all, many thanks for your valuable review of our app. Thanks for your kind words about our support. I really appreciate the same on behalf of the entire team. I'm glad that you are happy with the support we have provided you. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to our support team. We're here to help and ensure your continued satisfaction. We look forward to serving you and providing you with even better experiences in the future. Thank you for choosing us! Thank you, Ashwitha A. AdNabu Team.

5 / 5 Share

Oct. 30, 2023

I've used the backup app only once, so I'm not the best person to review it. It does work well as far as I can tell.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Mermaid Accessories admin & team, Thank you for giving Goshu: Backup, Restore, Export a try. If you ever have more experience with our app and additional feedback, we'd love to hear it. Your insights are valuable in helping us make Goshu even better for you. If you encounter any questions or concerns down the road, please don't hesitate to reach out. I'm here to assist you with any queries or assistance you might need. Thanks for choosing Goshu! Warm Regards, Shubham Team AdNabu

5 / 5 Share

Oct. 15, 2023

Great app works seamlessly, great price for stores in growth mode, customer services reaches out to ask if they can help with anything.

Using app

About 1 year

Total reviews

66

Average rating

4.9

Developer Reply

Dear Tieasha, I wanted to take a moment to express my gratitude for your incredible review of our app. It truly means a lot to our team to have your support in recommending our app to others. I am glad to know that you are finding the app functionalities & also the app support useful enough. We are always happy to help our customers. All the necessary support via emails, live chat, outbound phone calls, and the scheduled Zoom/Google Meet calls are always available from our team. Happy to help you. Thank you for choosing us! Best Regards Priya Singh Team AdNabu

5 / 5 Share

Sept. 24, 2023

Werkt super fijn! Heel snel en makkelijk te installeren en het is ook erg overzichtelijk.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Beste beheerder en team van The Cake Room, Bedankt voor het delen van uw ervaring met onze Goshu: Backup, Restore, Export-app! Ik ben blij om te horen dat het voor u goed heeft gewerkt en dat het installatieproces snel en eenvoudig was. Uw feedback is waardevol en ik ben hier om u te helpen als u nog vragen heeft of verdere ondersteuning nodig heeft. Ik wens je een naadloze ervaring met onze app! 🚀🌟 Nogmaals bedankt. Hartelijke groeten, Shubham Team AdNabu

5 / 5 Share

July 19, 2023

This app is user friendly and effective. I recently started to use it for my Shopify store and I am happy with its seamless functionality and great customer service. Highly recommended!

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Dear Moon Dance Charms Admin & Team, Firstly, I wanted to express my heartfelt gratitude for your incredible review of our app and your kind words about our support. Please know that your feedback is immensely valued by the entire team. It brings us great joy to learn that we were able to assist you during your time of need. Should you ever require any further assistance or have any additional queries, please feel free to reach out to us at [email protected] or initiate a new chat. We are always more than happy to provide any help you may need. Once again, thank you for choosing us! Warmest Regards, Neha Singh Team AdNabu

4 / 5 Share

June 14, 2023

4 stars as I honestly have not had to restore from a backup yet, so do not have experience of that performance. However Neha in customer support is brilliant.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Wildbear - Winch Bumpers & Offroad Protection Armour Admin & Team, Thank you so much for taking the time to share your feedback on the Shopify app store. We greatly appreciate your feedback and are thrilled to know that we could be of assistance during your need. We take pride in ensuring that our app delivers a seamless experience, so it's fantastic to know that it met your expectations. Your satisfaction is our top priority, and we're glad that we were able to provide you with a positive experience. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to our support team. We're here to help and ensure your continued satisfaction. We look forward to serving you and providing you with even better experiences in the future. Thank you for choosing us! Warm Regards, Neha Singh Team AdNabu

3 / 5 Share

Jan. 4, 2023

Htimj yrb uoj gyj ēbko ihgni gyjf iepsb ucie ycta uzumym aezakmi baguvix hesoyam portahbtifc ssidngud

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Dear GlamorousRings admin & team, I hope that you are doing great. I earlier tried contacting you via email but could not check with you. Please write back to me at [email protected] for any queries that may come up about our app. The review that you posted about our backup app is in a language that my translation tool is also unable to translate. Hence, I could not clearly get the meaning of the same. However, you can let me know if we can speak at a time of your convenience regarding this. All the necessary help is definitely extended to you from my side. Warm Regards, Shubham Team AdNabu

5 / 5 Share

Dec. 15, 2022

Ashwita was very helpful in walking me through the features and the steps needed to use this app. Thanks to the entire team making a great app for us Shopify users. Cheers!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Joseph, First of all, many thanks for your valuable review of our app. Thanks for your kind words about our support. I really appreciate the same on behalf of the entire team. I'm glad that you are happy with the support we have provided you. We're always here to address any concerns or answer any questions. Happy to help you. Thank you for choosing us! Thank you, Ashwitha from AdNabu Team

5 / 5 Share

Nov. 16, 2022

Had an emergency with our site and this app saved us! Had a backup of everything (but the photos) and most importantly peace of mind.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Science World Science Store admin & team, First of all, many thanks for your valuable review of our app. I'm so grateful for your kind words. Our app automatically creates backups for your products, collections, orders, and all. Also, our developer team plans to work on media backup soon. That feature will be coming soon. Thank you for choosing us! Thank you, Ashwitha from AdNabu Team

5 / 5 Share

Aug. 31, 2022

Last night I accidentally deleted 17 blog posts in my soon-to-be-open Shopify store. Thankfully I still have access to them on my WordPress website but it gave me a big fright and made me think about all the work I had put into setting up my store and how much I risked losing. It prompted me to take action and I have just installed this app. So far so good. It was so simple to get started and I had a few questions, which were answered immediately. It gave me peace of mind that I don't have to do anything, as backup is automatic every time you make a change.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Tanya, First of all, many thanks for your valuable review of our app. I'm so grateful for your kind words. Our Backup app instantly tracks changes made to your store and allows you to instantly revert to a previous version. Even we will do the backups for blogs, pages, and articles. In case you delete your blogs by mistake, or if you made any changes to them, Backups would create automatically :-) If you need further assistance, please let us know via live chat or email us at [email protected]. We're always here to address any concerns or answer any questions. Happy to help you. Thank you, Ashwitha from AdNabu Team

5 / 5 Share

July 13, 2022

Semplice e intuitiva. L'app è gratuita e fino a questo momento non sembra dare problemi. Consigliata per chi non ha esigenze particolari.

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Caro amministratore e team di Dirty Loft, Molte grazie per la tua preziosa recensione che avevi pubblicato in precedenza per la nostra app di backup. Sono felice di sapere che ti è piaciuta l'interfaccia semplice e intuitiva della nostra app. Ora ci sono più funzionalità disponibili nell'app tra cui Ripristino avanzato, backup di blog/articoli, ecc. Dovresti verificarle e sentiti libero di scriverci all'indirizzo [email protected] per qualsiasi domanda correlata che potrebbe sorgere. Tutto l'aiuto necessario è sempre esteso a te. Grazie per la tua fiducia in AdNabu. Cordiali saluti, Shubham Squadra AdNabu

5 / 5 Share

July 11, 2022

Installed today the app and first impression is good so far. Fast & easy setup and great support :)

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear Lebenskompass admin & team, Many thanks for your valuable review of our app. 💙 I wish that you are having the best experience with our Backup app and also that you are making most of our app so far. The support team thrives to make sure that all of your expectations are being met. You should always feel free to write to us at [email protected] if I can help you out with anything. Your valuable review is much appreciated on behalf of the entire team. Thanks again. Warm Regards, Shubham Team AdNabu

4 / 5 Share

June 27, 2022

Setup was great, support was great, would go full 5 stars if I could offline store a zip of the backup and knew what I was looking at for pricing down the road.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Dear PLASTIC X PARADISE admin & team, Many thanks for the valuable review that you posted earlier for our Backup app. We are currently working to launch the export feature in our app. So, you will definitely be able to export the backups for your own reference. You can expect that feature to be available in the app by the end of this year. There are now more features available in the app including Advanced Restore, blog/article backups, etc. You should check them out and feel free to email us at [email protected] with any related questions that may arise. All the help you need is always extended to you. Thank you for your trust in AdNabu. Warm Regards, Shubham Team AdNabu

5 / 5 Share

June 26, 2022

Its Free! easy to use. set and forget. works great so far. backs up entire store, config, customer and order data.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Dear Chris, Many thanks for your valuable review of our app. 💙 I really wish that you are having a consistent experience with our Backup app and that all of your expectations are being met. You should always feel free to write to us at [email protected] if we can help you out with anything. Much appreciated on behalf of the entire team. Thanks again. Warm Regards, Shubham Team AdNabu