Balikobot
The reviews for this Shopify app are mixed, with both positive and negative feedback. Users who rated the app 5 stars praised its reliability, ease of use, and continuous improvements. They also highlighted the excellent customer support, mentioning quick responses and helpful assistance. On the other hand, a user who rated the app 1 star expressed dissatisfaction with the dismissive and unhelpful support they received when seeking assistance with controlling fulfillment timing. Despite the negative experience with support, another user who rated the app 5 stars emphasized how the app solved a long-standing issue they had been facing and praised the exceptional support from 3NODE Software s.r.o.
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A great and reliable app that saves us a lot of work. We really appreciate the developer’s commitment — the app is continuously improving, and whenever we needed help, they responded quickly and willingly. We highly recommend.
Super aplikace, jednoduchá na nastavení a funguje jak má. Navíc jsem velmi spokojený s podporou, která mi několikrát odpověděla do 10 minut i v neděli a vždy vyřešila můj požadavek.
The app works, but the support is dismissive and unhelpful. We asked a reasonable question about controlling fulfillment timing and received blunt, unprofessional replies. If your store has slightly different workflows, don’t expect flexibility or constructive support.
Hi VAVAVOOM Perfumery, thank you for sharing your feedback. We’re sorry if our earlier responses came across as unhelpful — that was never our intention. We truly value every store’s unique workflow and we do our best to adapt our app where possible. We understand that your question about fulfillment timing was important, and we’d be happy to take another look and find a better solution together. Please reach out to us directly at [email protected] — we’ll make sure it’s handled with extra care. Thank you again for helping us improve both our communication and our app. — 3NODE Team
Super aplikace, která nám usnadňuje fulfilment. Úžasná podpora od vývojáře. Vždy dokázal poradit a vše jsme rychle vyřešili. Děkujeme
Skvělá aplikace, která vyřešila můj problém, se kterým jsem se potýkala již několik měsíců. Obzvlášť skvělá podpora ze strany 3NODE Software s.r.o. Komunikovala jsem s Miroslavem. Je nesmírně příjemný a profesionální. Během pouhých 10 minut dokázal vyřešit můj problém a zajistit, aby vše fungovalo správně. Navíc mi ještě zavolal, aby mě informoval, že vše funguje tak, jak má. Prostě úžasné, moc a moc děkuji :)
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