All reviews

Rating Breakdown

  • 5
    82% (42 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (5 ratings)

Reviews with Text

  • 100% (51)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 28, 2025

Peccato che non ci sia un servizio di assistenza nell’app: è praticamente impossibile contattarli. Il Banner non funziona bene.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

March 26, 2025

Absolute Shocker

Using app

9 minutes

Total reviews

2

Average rating

1.0

3 / 5 Share

April 16, 2024

it was ok at first but full width isn't functionable after the first day of usage customer service is slow

Using app

About 10 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

July 30, 2023

After hours of looking for a simple image carousel that does not cost an arm I came across this app and I was saved. might take a little time to understand but it is super simple to use and very very customizable. Even the free version will have everything you need just on smaller numbers. NO LIMITS on how many slides you can put in a slider either (within reason)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I tried the Dawn default section for banner slideshow and many others available at the Shopify app store. The Banner Slider is much easier to config and Steve gave me a very good support customizing the text according to my request, with prompt response. Great job !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service

Store

Scrummy

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

It was a wonderful experience with steve. He helped me on time. Amazing customer support and a great app for slider banner.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Just Want to say Thanks Alott. Really gratefull for Customer support and app is very useful for me. Shortly It just made my day. <3

Using app

About 1 hour

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 9, 2022

Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I could not be happier with the level of service that I received from the Smartify/Secomapp team. Steve Nguyen was especially responsive and patient. We worked together on some customisation that was important for us from a branding perspective. There was a lot of to'ing and fro'ing ... and Steve remained good natured throughout. I have deployed the app in a couple of key places on my website ... and it will enable me to significantly improve the user experience for our customers. Thanks again team for your generosity and professionalism.

Using app

9 days

Total reviews

3

Average rating

5.0

2 / 5 Share

July 27, 2022

Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

I’m so sorry for the unhappy experience you have encountered. Our technical team has fixed the issue and replied to you via email. Could you please check it and reply our email from support email? Many thanks!

1 / 5 Share

Dec. 6, 2021

Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!

Using app

About 3 years

Total reviews

5

Average rating

3.2

1 / 5 Share

July 27, 2021

We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.

Using app

Over 2 years

Total reviews

9

Average rating

3.7

Developer Reply

Hi there, we are very sorry to hear that you have trouble with contacting our support team. As our team checked, your emails have been marked as spams by G-Mail, which made them unable to be shown in our ticket system. Our agent has got in touch with you and we will try to fix your issue right away. Please rest assured as customers are always our highest priority.

5 / 5 Share

June 5, 2020

Very user friendly. Some of the slide transitions are hokey, but there is a wide selection of options to choose from.

Using app

2 days

Total reviews

7

Average rating

4.1

5 / 5 Share

May 27, 2020

The amount of customization is excellent, and the support is the best I've had in shopify. It may be a bit more expensive than other options, but so far, it was the only one that worked correctly on our customized version of Venture theme after a swift intervention form their support team.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Dopest banner app available! I tried at least 5 companies and this one is by far the best application.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

App works very well and is easy to use. Customer service is quick and efficient. five stars no doubt

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Good support from Brian, very fast reply time to solve my problems. App works really good to an easy to setup.

Using app

4 days

Total reviews

6

Average rating

4.0

1 / 5 Share

July 22, 2019

No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following "Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours). To add additional comments, reply to this email." But its been 3 days now and still nothing. The App might be good but the customer service is very bad

Using app

1 day

Total reviews

7

Average rating

3.4

Developer Reply

Hi Admin, Sorry for your unhappy experience with us. I've checked and found you might have missed our email somehow. We have been off this weekend and replied right to you yesterday: http://prntscr.com/oiq1kw Could you please search your inbox for mail coming from [email protected] ?

5 / 5 Share

April 22, 2019

Awesome app. Very user friendly and when I could not figure something out, support was very quick in resolving my issue

Using app

About 1 month

Total reviews

1

Average rating

5.0