All reviews

Rating Breakdown

  • 5
    87% (142 ratings)
  • 4
    6% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)
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1 / 5 Share

Aug. 24, 2024

O app não conseguir ativar na minha loja muito ruim de operar.

Using app

--

Total reviews

1

Average rating

1.0

3 / 5 Share

April 16, 2024

it was ok at first but full width isn't functionable after the first day of usage customer service is slow

Using app

About 10 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

July 30, 2023

After hours of looking for a simple image carousel that does not cost an arm I came across this app and I was saved. might take a little time to understand but it is super simple to use and very very customizable. Even the free version will have everything you need just on smaller numbers. NO LIMITS on how many slides you can put in a slider either (within reason)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I tried the Dawn default section for banner slideshow and many others available at the Shopify app store. The Banner Slider is much easier to config and Steve gave me a very good support customizing the text according to my request, with prompt response. Great job !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service

Store

Scrummy

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Steve was a really big with his team they help my images that I wanted to fix they did and they pull off a great job of doing so my website looks great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Nice app Great services Well done Steve, helped out within minutes and I'm really excited about it Would recommend this app Prompt response

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

It was a wonderful experience with steve. He helped me on time. Amazing customer support and a great app for slider banner.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Just Want to say Thanks Alott. Really gratefull for Customer support and app is very useful for me. Shortly It just made my day. <3

Using app

About 1 hour

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 9, 2022

Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I could not be happier with the level of service that I received from the Smartify/Secomapp team. Steve Nguyen was especially responsive and patient. We worked together on some customisation that was important for us from a branding perspective. There was a lot of to'ing and fro'ing ... and Steve remained good natured throughout. I have deployed the app in a couple of key places on my website ... and it will enable me to significantly improve the user experience for our customers. Thanks again team for your generosity and professionalism.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Really love the app and the options you have for your banners, I must say Steve at customer support could not be more helpful in help with an issue I had. Great customer service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

July 27, 2022

Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

I’m so sorry for the unhappy experience you have encountered. Our technical team has fixed the issue and replied to you via email. Could you please check it and reply our email from support email? Many thanks!

5 / 5 Share

April 6, 2022

Everything we need from a banner. Had a couple custom requests and got really great support from their team. Very happy. :)

Store

tulu

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Der Support hat mir sehr geholfen, funktioniert sehr gut! Zudem ist Sie im Preissegment sehr gut und sieht top aus, viele Funktionen

Using app

16 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2021

Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!

Using app

About 3 years

Total reviews

4

Average rating

2.8

1 / 5 Share

July 27, 2021

We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.

Using app

Almost 3 years

Total reviews

9

Average rating

3.7

Developer Reply

Hi there, we are very sorry to hear that you have trouble with contacting our support team. As our team checked, your emails have been marked as spams by G-Mail, which made them unable to be shown in our ticket system. Our agent has got in touch with you and we will try to fix your issue right away. Please rest assured as customers are always our highest priority.

5 / 5 Share

June 4, 2021

I am amazed by the high level of the app ant the customer service. I had some special request and they did it for me totally free. SUPER!!!!

Using app

4 months

Total reviews

23

Average rating

5.0

5 / 5 Share

May 24, 2021

BN Banner Slider is the perfect banner for our store. Their support is immediate and flawless. We are loving it! Brian Rocks!!

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 29, 2021

Not very user friendly, not able to use it , it wont allow me move on to next step when attempting popups....not recommended

Using app

5 minutes

Total reviews

1

Average rating

1.0