Kodbar: Print Barcode Labels
Generate barcodes and print labels for your store - Kodbar
Rating
2.9
feedback
28
chart
#9,898
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
18%
-
Less than a month
21%
-
Less than a year
36%
-
More than a year
14%
Reviews Summary
The reviews for the Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer service, user-friendly interface, and helpful assistance from the support team. Users appreciate the ability to generate and print barcodes easily, as well as the responsiveness of the development team in addressing issues. However, negative feedback revolves around issues with barcode assignments, lack of support for specific needs, and difficulties in using the app effectively. Some users faced challenges with payments, functionality, and unresponsiveness from the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
Super app was really what I was looking for, loved the design and was very intuitive
May 13, 2024
Was vulnerable about my learning disability that chat was not the best support. After 3+ hours on chat we then moved to a collab request. Prior I showed them what labels I needed for to be compliant. They could not deliver. I uninstalled the app same day ( should be a trial still) they are charging me for the year.
Hi, My name is Kwaku, I'm one of Kodbar co-founders. I'm sorry to hear that you were having trouble configuring your labels with our support team. Our App was actually generating the correct label size so the issue was probably due to your browser settings on the print configuration screen. 9 times out of 10, it's either a wrong selection of paper format on this screen or a configuration issue on the same screen (ex: margin added to printed label, ...) Concerning your payment, I double checked with our team and you haven't been charged at all. If you have any doubt, you can always reach out to our support team. Best, Kwaku
Dec. 2, 2023
Totally useless, don't waste your money
Store
My Store
Using app
About 1 hour
Hi, I'm sorry to hear that you are unsatisfied with our app. We didn't receive any message that you needed help. We would love to schedule a call to help you get started. You can email us at [email protected], and we will arrange the details. I hope we will be able to talk soon. Kwaku
April 4, 2023
App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC. Support is horrible and still have not received a valid explanation or fix.
Hi, A week ago, we sent you an email explaining this unfortunate situation; in the same way, a version of the app was launched with the solution to this situation last week. We constantly work so that our users do not have bad experiences with our application since your satisfaction is our primary objective. We would love to have a call with you to solve this once and for all. Best, Kwaku
March 26, 2023
uMA PORCARIA DE PROGRAMA! COLOQUEI, NÃO FUNCIONOU, O GOOGLE DETECTOU ERRO! E AGORA ESTOU TENDO QUE ENTRAR DE PRODUTO EM PRODUTO APAGANDOS OS CÓGISO PORCARIAS GERADOS! NAO SME
Hi, I'm sorry to hear that you were having problems with our app. We would love to schedule a call to help you get started. You can email us at [email protected], and we will arrange the details. I hope we will be able to talk soon. Kwaku
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