Kodbar: Print Barcode Labels
The reviews are sharply mixed, but the strongest pattern is around reliability and support. Many merchants praise the app for being easy to use, intuitive, and effective for creating and printing barcodes and labels. Several reviewers also highlight responsive, helpful staff members who go above and beyond to solve custom barcode or label issues, with some calling out fast turnaround on feature requests and excellent communication. On the other hand, a significant number of reviews describe serious problems: the app going down or not loading, barcode duplication or recognition issues, and support that is slow, unavailable, or completely unresponsive. Some users also mention billing frustrations and feeling that the app may have been abandoned, which led them to uninstall and switch to alternatives.
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We have been using the app for quite some time. Everything was working fine until we needed support after importing new codes. Support seems no longer to exist: it is not possible to create a ticket on their ticket platform because the “product” is not recognized. Likewise, emails sent to the email address provided in the Shopify app store remained unanswered. It therefore looks to us as if the app has been abandoned. We will now switch to an alternative app.
This app is down, has been down for 3 days, and my message to support has not been answered.
Hi, We've reviewed our ticket database and haven't received any emails from you regarding this situation. We're very sorry you had that experience. Our app is working fine. We'd love to have a call with you to resolve this once and for all. Best, Kwaku
No support!!!! The app has been down and is still down during the hole day. We have been writing support to know what's going on and how long it will take before it's up running again.... but no answer!!! This app is not reliable! Our work has been stalled the hole day due to Kodbar being down.
Hi, We've reviewed our ticket database and haven't received any emails from you regarding this situation. We're very sorry you had that experience. Our app is working fine. We'd love to have a call with you to resolve this once and for all. Best, Kwaku
Kodbar saved me!! We had a messy list of UPC's and they went above and beyond to help is figure out which ones we could use and which ones we could not, it took days to resolve this and they were so kind and helpful!
Super app was really what I was looking for, loved the design and was very intuitive
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