BD Bulk Discount Price Editor
Effortlessly schedule storewide sales with our Sales Manager
Rating
4.3
feedback
118
chart
#11,975
All reviews
Rating Breakdown
Nov. 23, 2023
so far so good! I wanted to add free shipping and % off each item, and show it on the website the sale difference, with a countdown - it's working! thank you
Nov. 20, 2023
It does NOT work. After 6 hours only a few pieces had discounts. And then I did a Force Rollback and NOTHING!
Nov. 8, 2023
March 31, 2023
Shit app, don't respond. Have an open issue for 6 months now. Even the discounts don't work any more. Worst team ever. Don't use it.
Jan. 16, 2023
Dont use this app, this app has messed up my shop completely, I have done everything to remove this app as suggested by them, yet I still have a sales widget on my product pages. Customer service non existent when I finally heard back they blame my theme. My theme was an expensive theme very well known, i trust them more than some lousy app on here! Also my theme provider said it was the apps fault that they have the coding which I assumed too with my basic knowledge!
Dear Sisi And Seb, We apologize for any issues you have encountered with our app. It's important to note that our app operates independently and does not interact with the store theme in any way. Our primary function is to make mass changes to prices in the database according to a set schedule. The sales widget, while a secondary feature, is added without making any changes to the store theme. We understand the importance of having a seamless experience and would like to help resolve any issues you may be facing. Please reach out to our support team so we can assist you further. Best regards, TenGrowth Team
Jan. 16, 2023
The description of the Price Plan is very vague. The app didn't provide complete information at the time of installation. As per the Free plan, I can list 10 products for free. I had listed 8 products but they still charged me for the Basic plan. As I had to change one product in the listing, as per the instructions I deactivated the campaign and changed the product and activated again. Only upon contacting them they are providing an explanation that in this case the app considers 8x2=16 products listed. This is no where explained in their instructions or FAQs. Their customer service is also very very slow. AVOID THIS APP. Update: Even after disabling all the campaigns and not using the app, they have still charged me for the 2nd month. I am already disputing the first charge and they are very slow in replying. It has been over a week since I have written to them but still no reply.
Dear Desicue, We apologize for any confusion regarding the Price Plan. Our app takes into account any changes made to the price of a product, regardless of whether the change is an increase or a decrease. This means that if there are changes made to the product listing, such as in your case, the app takes this into account and the pricing may reflect this change. This information is provided on the app page and during installation. We strive to provide the best customer service and respond to all support requests as quickly as possible. If you are still waiting for a response from us, please reach out to our support team again and we will assist you further. Regarding the billing, the app was not deleted and the subscription was not canceled, so it was billed automatically. We will be happy to assist with any billing concerns and ensure that your account is up to date. Thank you for bringing this to our attention. Best regards, TenGrowth Team
Nov. 9, 2022
It's really easy to use and does exactly what I need it to. We set up our first scheduled discount in only a few minutes!
Nov. 8, 2022
This app is just essential and easy to use. I have tried many discount apps and this is simply the best.
Oct. 28, 2022
I love this app, but I really think it's amazing, I plan to update it soon. Yes, keep up the great work.
Oct. 20, 2022
Very good app, I like using it. Needs some improvement for better use, thanks for the good work. Really recommended!
Sept. 6, 2022
App performs well but there is not an easy way to downgrade your paid plan to the free plan. Tried for 3 consecutive days to reach the support team asking for their help with no resolution. Look for another app with better customer support.
Thank you for providing us this feedback. We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We always try to process requests as quickly as possible. Plan change requests are processed within a couple of business days.
July 29, 2022
looks like a good app. we want to use it for massive store-wide sales. we've received help from their support team - which was great!
Thank you for the review! Your support inspires us to make the app even better.
July 4, 2022
I kept getting an error on the back-end, I couldn't even access the dashboard to change or view anything. I was stuck with over 100+ products on sale!!!! totally a trash!!
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We know that this issue has prevented you from achieving your goal, and that we have fallen short of your expectations. I have relayed this feedback to the rest of my team and can assure you that this mistake won't happen in the future. The issue with the server (the cause of your problem) is fixed. That said, if there's anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help.
May 26, 2022
I kept getting an error on the back-end, I couldn't even access the dashboard to change or view anything. I was stuck with over 200+ products on sale. I had to manually change every product and variation back to it's normal price which took a few hours. Support took over 2 days to even understand what my issue was, now its day 3 and they finally transferred my concern to tech support. I no longer need help.
We are sorry to hear you’re not satisfied with our service. If you want to get a real time response, please use the online chat. You contacted us via post and according to the Shopify rules, the answer may take several working days. However, we always try to do it as quickly as possible. In case of further problems you could provide all the information in the more detailed way in order to speed up the process.
Jan. 19, 2022
Update 2 (1/19/22) We received an email explaining that the pricing is not based on unique products, but actually based on # of price changes. In our case, for 51 products, changing the price 2 times equates to 102 which bumps us to the next tier. Okay, fine then why were we charged 14.95 again the next month when I didn't adjust pricing? Nonsense. Update 1 (1/19/22) After posting the negative review we were immediately refunded with the reason of "The delay you are unsatisfied about appeared because Shopify writes off money from the store once a month, so we do not see a real write-off in our admin panel immediately." Completely ignoring the initial issue of the incorrect payment amount. [We only have 51 unique products so there's no way for us to even reach the next pricing tier.] According to our January Billing Cycle, we were once again charged for the 14.95(it was also refunded) even though, once again, we only have 51 unique products. Original Review: I need to specify that the app does work. However, the app charged me more for a higher plan even though we never met that plan's usage level. We contacted support and they said they would look into it, but they just left me hanging.
Jan. 5, 2022
EASY TO USE HOPEFULLY IT WORKS. i JUST STARTED USING IT AND WILL CONTINUE TO USE IT ON A WEEKLY BASES
Great :) We are glad to know that the app works smoothly. Don't hesitate to contact us if you have any questions.
Jan. 4, 2022
Simple. Effective. Storewide capabilities with options to drill down to product or collection specific. HIGHLY RECOMMEND.
TenGrowth team is grateful for your generous feedback :) You are always welcome to contact us if you need help