Guru Muscle review for BD Bulk Discount Price Editor

Dec. 27, 2020

UPDATE OF THIS APP: Our store was being off 3 days during the Boxing days due to the issue related to this app. Their support is too slow. They said "we have been working all night to fix it up" and once you ask them for help you get your answer the 2.nd day. If they caused this issue and we have lost thousands of dollars they should take this case as the highest priority but guess what? They took a day off. When you ask them how they manage refund for what they did then they say "we talk about later". What the hell is this? Trying to avoid their responsibility? The funny part is they said "we have fixed it" and then we found out that 50% of our products had an incorrect product price. So another day our store offline. We don't even lose money but also our loyal customers as they said they will never purchase with us again!!!!!!!!! I 100% RECOMMEND DON'T USE THIS APP AND NOT EVEN THIS COMPANY EITHER. NEVER WORKED PROPERLY. ------------------------------------------------------------------------------------------------------- Beware for this app. We have been using it for a year and we hoped that it helps us with changing the price of the product in bulk. HAS NEVER RUN CORRECTLY. We gave them a chance to fix it, and every time we used it, it only messed up our theme and product pricing. We ran a campaign for sales (21% discount) and guess what happened? It ran 4 times for the same discount for the whole store, which means that if the price of the product was $ 60, then their campaign reduced the price by 4 x 21%. All our products, therefore, fell by 84%. Their application was also faulty at the moment and we didn't have a chance to stop it or at least suspend it. I had to manually set a password and freeze the store, otherwise, we could lose thousands of dollars. This happened 3 times in a few months. And reach out their support is another story. Takes weeeeeeks. I just hope they will provide some refund for what they caused. ------------------------------------------------------------------------------------------------------ See the other review from E.Leigh's. They had the same issue as us. I really want the refund for what they caused. DON'T USE IT!!!!!!!!!!!!!!!!!!!!!!!!..............