Beacon Fraud Protection
Shopify Fraud and Chargeback Protection With Beacon
Rating
4.7
feedback
16
chart
#4,187
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
12%
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Less than a month
6%
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Less than a year
75%
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More than a year
0%
Reviews Summary
The reviews for Beacon are overwhelmingly positive, with users praising the app for its effectiveness in preventing fraudulent transactions, the excellent customer support provided by the team, and the continuous improvement of features. Users appreciate the control and customization options offered by the app, as well as the responsiveness of the developers in addressing any issues. However, there are a few mentions of update issues and one negative review regarding a chargeback situation. Overall, Beacon is highly recommended by users for its fraud protection capabilities and attentive support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 14, 2025
Great app and beyond exceptional customer service. I get immediate and INTELLIGENT responses to any support request. Thanks Beacon (and Jason!) you are protecting our store. It's much appreciated.
Jan. 10, 2025
Wow, that's awesome.
Hi Gucut! We are trying to contact you again. You can email us directly at app-support@lizuna.com or you can click on "Get support" within the Shopify app page ! How can we help you?
Sept. 27, 2024
We are extremely happy with Beacon and all of the support we have received. We highly recommend it based on not only value but the quality of the people behind it.
We really appreciate your honest review and it's wonderful knowing that Beacon fraud protection app is supporting and protecting your business's finances. We deeply care for customer like you and we will continue to support you for any fraud related issue you are having.
July 11, 2024
Fantastic app. We've been using Beacon Fraud Protection over a year and it helped our online shop from fraud orders. Support is very responsive and understand our enquires. Highly recommended!
Neo, thank you very much for your support and kind words! We are happy to hear you are enjoying the new updates to Beacon for detecting and stopping fraud for your business. Your time and business is important to us so providing all the support you need quickly via 1-1 video call meeting, email, or chat is vital to the success of our partnership. Feel free to reach out to us anytime!
June 20, 2024
In the SMS authentication control panel section, I get the message "You need to update to version 2.0 or later." How do I update the app?
Hello! Thank you for your review! We have already reached out to you by email. In order to use the SMS, you need to update your Shopify theme shop to 2.0 and not the app. We are happy to assist you on this matter. Please respond back to our email that we sent to you or email us at app-support@lizuna.com. Thank you!
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