Beacon Fraud Prevention for Shopify

Beacon Fraud Prevention

Fraud Prevention & Chargeback Protection for High Risk Orders

Developer
View on App Store

Rating

4.9

feedback

13

Reviews

chart

#3,561

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    23%
  • Less than a month
    0%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

The Beacon app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the reasonable pricing, exceptional customer service, and effectiveness in preventing fraudulent transactions. The support team is highly praised for being responsive, intelligent, and helpful in customizing the app to suit individual needs. However, some users have mentioned difficulties with the email setup process and updating the app version. Overall, Beacon is recommended for its value, quality, and ability to protect online stores from fraud.

Highlights

Positive customer service and support
Effectiveness in preventing fraudulent transactions
Customizability and responsiveness
Challenges with email setup and app updates
Value and quality

Rating Breakdown

  • 5
    85% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2026

What an Amazing experience using this app and working with the support team! :-)

Using app

--

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 18, 2025

So far so good, seems to be a reasonable price. I wish the email setup was easier so you don't have to add a separate MX record and SPF entry in the DNS setup.

Using app

About 3 hours

Total reviews

27

Average rating

4.1

5 / 5 Share

March 14, 2025

Great app and beyond exceptional customer service. I get immediate and INTELLIGENT responses to any support request. Thanks Beacon (and Jason!) you are protecting our store. It's much appreciated.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking important time out of your day to leave a review on our app! We're always happy to provide all the support you need now and well into the future! Thank you again for your support! It really means a lot to us to continue to build and develop Beacon to be the best at handling any fraud issues that arises.

5 / 5 Share

Sept. 27, 2024

We are extremely happy with Beacon and all of the support we have received. We highly recommend it based on not only value but the quality of the people behind it.

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

We really appreciate your honest review and it's wonderful knowing that Beacon fraud protection app is supporting and protecting your business's finances. We deeply care for customer like you and we will continue to support you for any fraud related issue you are having.

5 / 5 Share

July 11, 2024

Fantastic app. We've been using Beacon Fraud Protection over a year and it helped our online shop from fraud orders. Support is very responsive and understand our enquires. Highly recommended!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Neo, thank you very much for your support and kind words! We are happy to hear you are enjoying the new updates to Beacon for detecting and stopping fraud for your business. Your time and business is important to us so providing all the support you need quickly via 1-1 video call meeting, email, or chat is vital to the success of our partnership. Feel free to reach out to us anytime!

All reviews

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