Beacon Fraud Protection for Shopify

Beacon Fraud Protection

Shopify Fraud and Chargeback Protection With Beacon

Developer
View on App Store

Rating

4.6

feedback

15

Reviews

chart

#3,914

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    13%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    20%

Reviews Summary

The reviews for Beacon, a fraud protection Shopify app, are overwhelmingly positive. Users praise the app for its effectiveness in preventing fraudulent transactions, the excellent customer support provided by the team, and the continuous improvement of features over time. Customers appreciate the control and customization options offered by Beacon, as well as its ability to detect various fraudulent activities such as promo code abuse, multiple orders, and VOIP usage. The app's phone verification feature is highlighted as a crucial aspect for securing online shops. However, there are a few negative reviews mentioning issues with updating the app and instances where fraudulent orders were not flagged.

Highlights

Effective Fraud Prevention
Excellent Customer Support
Customization and Control Features
Phone Verification Security
Issues with Updating and Order Flagging

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2025

Wow, that's awesome.

Store

GUCUT

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gucut! We are trying to contact you again. You can email us directly at [email protected] or you can click on "Get support" within the Shopify app page ! How can we help you?

5 / 5 Share

Sept. 27, 2024

We are extremely happy with Beacon and all of the support we have received. We highly recommend it based on not only value but the quality of the people behind it.

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

We really appreciate your honest review and it's wonderful knowing that Beacon fraud protection app is supporting and protecting your business's finances. We deeply care for customer like you and we will continue to support you for any fraud related issue you are having.

5 / 5 Share

July 11, 2024

Fantastic app. We've been using Beacon Fraud Protection over a year and it helped our online shop from fraud orders. Support is very responsive and understand our enquires. Highly recommended!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Neo, thank you very much for your support and kind words! We are happy to hear you are enjoying the new updates to Beacon for detecting and stopping fraud for your business. Your time and business is important to us so providing all the support you need quickly via 1-1 video call meeting, email, or chat is vital to the success of our partnership. Feel free to reach out to us anytime!

3 / 5 Share

June 20, 2024

In the SMS authentication control panel section, I get the message "You need to update to version 2.0 or later." How do I update the app?

Using app

About 4 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hello! Thank you for your review! We have already reached out to you by email. In order to use the SMS, you need to update your Shopify theme shop to 2.0 and not the app. We are happy to assist you on this matter. Please respond back to our email that we sent to you or email us at [email protected]. Thank you!

5 / 5 Share

Dec. 15, 2023

Perfect for what we need, and the team has helped tremendously with customizing aspects and explaining things thoroughly. I am very happy with the app & support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking some time to leave a review! We're always happy to adjust Beacon's Shopify fraud protection system to fit your business requirements! Your feedback will allow us to continue to add more functions and features to Beacon to better the detection of bad-actors that abuse Shopify's checkout! -Lizuna

All reviews

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