Beacon Fraud Prevention
Beacon is highly praised for its powerful and reliable fraud protection capabilities, along with exceptional customer support. Users appreciate the immediate and intelligent responses from the support team, as well as the proactive approach in protecting their online stores from fraudulent activities. The app is commended for its customization options and the ability to prevent fraudulent transactions effectively. However, some users have mentioned minor issues such as difficulties in email setup and updating the app version. Overall, Beacon is recommended for its value, quality, and continuous improvement in combating fraud.
Review RSS feed
Beacon is very powerful and reliable. Client support is immediate and amazing. the best, do not hesitate to use.
Thank you so much for the wonderful feedback! We are thrilled to hear that we’ve provided the support you need. Your success is our priority, and our team is always here to assist you via phone, email, or chat. We truly value your business and look forward to supporting your continued growth!
Great app and beyond exceptional customer service. I get immediate and INTELLIGENT responses to any support request. Thanks Beacon (and Jason!) you are protecting our store. It's much appreciated.
Thank you so much for taking important time out of your day to leave a review on our app! We're always happy to provide all the support you need now and well into the future! Thank you again for your support! It really means a lot to us to continue to build and develop Beacon to be the best at handling any fraud issues that arises.
Fantastic app. We've been using Beacon Fraud Protection over a year and it helped our online shop from fraud orders. Support is very responsive and understand our enquires. Highly recommended!
Neo, thank you very much for your support and kind words! We are happy to hear you are enjoying the new updates to Beacon for detecting and stopping fraud for your business. Your time and business is important to us so providing all the support you need quickly via 1-1 video call meeting, email, or chat is vital to the success of our partnership. Feel free to reach out to us anytime!
In the SMS authentication control panel section, I get the message "You need to update to version 2.0 or later." How do I update the app?
Hello! Thank you for your review! We have already reached out to you by email. In order to use the SMS, you need to update your Shopify theme shop to 2.0 and not the app. We are happy to assist you on this matter. Please respond back to our email that we sent to you or email us at [email protected]. Thank you!
Perfect for what we need, and the team has helped tremendously with customizing aspects and explaining things thoroughly. I am very happy with the app & support.
Thank you very much for taking some time to leave a review! We're always happy to adjust Beacon's Shopify fraud protection system to fit your business requirements! Your feedback will allow us to continue to add more functions and features to Beacon to better the detection of bad-actors that abuse Shopify's checkout! -Lizuna
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.