Beacon Fraud Prevention
The reviews for the Beacon app are overwhelmingly positive, with users praising its effectiveness in detecting and preventing fraudulent transactions. Customers appreciate the excellent support provided by the team, describing it as immediate, reliable, and attentive. The app is commended for being easy to set up and customize, with responsive developers who help users configure settings correctly. Users also highlight the app's ability to grow with their business and the continuous improvement through new features and updates. However, there are some minor issues mentioned, such as the need for multilingual support and occasional technical glitches like update prompts.
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That have been great to work with!
Excellent communication and responsiveness from the developers! I ran into an issue with one of Beacon’s features and spoke with Jason, who was incredibly quick to not only investigate the issue, but also bring a potential feature improvement to his team. Feedback like this can often go unnoticed, but that certainly wasn’t the case here. Within just a few days, the feature was updated to better support our company’s workflow. It’s great to see a development team that genuinely listens to its users and acts on their feedback. Thank you Jason and all those who worked on the update!
It's great hearing from you! We take every suggestion seriously and are always excited to roll out updates that make the app better for everyone. Thanks again for being such an awesome partner on this journey!
Installed the app less than a week ago, settings interface ok. After an initial support meeting issue, Beacon rectified and we rescheduled! Otherwise, I wish it supports more than english and japanese, as I need french support but will try to workaround by hardcoding french in the UI.
Hi Amr. I apologize for missing the meeting as there was a scheduling conflict where we forgot to block off our schedule for Sunday due to a major Holiday weekend. I have already reached out to you again to help you get SMS setup correctly! Also, thank you for the feedback on wanting to add a native "French" language.
This app has been absolutely critical for weeding out bad actors. The support is excellent. Easy to set up, powerful enough to grow with you. Saved us from spending needless time and funds to fight fraud.
Thank you so much for taking the time to leave us a review! We are thrilled to hear that our Shopify fraud prevention app has been protecting your revenue and supporting your store’s growth over the past two years. Delivering reliable fraud prevention system alongside dedicated customer support remains our top priority, and we look forward to continuing our partnership for years to come!
Beacon is very powerful and reliable. Client support is immediate and amazing. the best, do not hesitate to use.
Thank you so much for the wonderful feedback! We are thrilled to hear that we’ve provided the support you need. Your success is our priority, and our team is always here to assist you via phone, email, or chat. We truly value your business and look forward to supporting your continued growth!
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