Beans iD Verification for Shopify

Beans iD Verification

Verify customers & offer gated discounts in 100+ countries

View on App Store

Rating

4.7

feedback

9

Reviews

chart

#3,096

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    56%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Student Beans Shopify app are a mix of positive and negative feedback. On the positive side, users appreciate the thoughtful and proactive customer service provided by the support team. Setting up the StudentBeans offer on Shopify was described as smooth and hassle-free, with the integration process being straightforward. Users also highlighted the helpfulness and attentiveness of the support team in guiding them through the configuration process. Additionally, seamless sign-up and efficient responses to questions were mentioned as positive aspects of the app. On the negative side, there are concerns raised about the lack of support from the Student Beans team in some cases. One user expressed disappointment in the app's performance, citing low traffic and unsatisfactory results during their campaign. The user questioned the effectiveness of the platform for promoting offers to students and raised issues about the app's user base and reach. Another user criticized the app for providing a bad user experience, mentioning tampering with the discount page without notification and unprofessional customer service communication. Despite the positive aspects, the negative feedback highlights areas for improvement in terms of support, user experience, and performance.

Highlights

Positive customer service and support
Smooth integration process
Efficient responses to questions
Concerns about lack of support and disappointing performance
User experience issues and communication problems

Rating Breakdown

  • 5
    78% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)

Reviews with Text

  • 89% (8)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 5, 2025

Thoughtful and proactive customer service

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Setting up the StudentBeans offer on my Shopify store was a smooth and hassle-free experience. The integration process was straightforward, and I had no issues getting everything live. When I needed assistance with configuring the offer for my student customers, the support team was extremely helpful and attentive. They provided clear guidance and made sure everything worked perfectly. Highly recommend StudentBeans for anyone looking to offer student discounts easily!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

The Self Service Support Team is very good, very recommended

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Great app and simple to set up. Working with the Student Beans Shopify team has been great. They took the time to jump on a video call and to work with us to best optimise our promotion to ensure success.

Using app

About 1 month

Total reviews

5

Average rating

5.0

All reviews

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