Rating
4.5
feedback
11
chart
#2,264
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
18%
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Less than a year
73%
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More than a year
0%
Reviews Summary
The reviews for the StudentBeans app on Shopify are mostly positive, highlighting the ease of setting up student discounts and the helpful support team. Users appreciate the seamless integration process and the assistance provided in configuring offers for student customers. The app is praised for its simplicity and effectiveness in reaching the student demographic. However, there are a couple of negative reviews mentioning issues with the free trial period starting before account verification, high commission charges, and concerns about user experience and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 25, 2024
Setting up the StudentBeans offer on my Shopify store was a smooth and hassle-free experience. The integration process was straightforward, and I had no issues getting everything live. When I needed assistance with configuring the offer for my student customers, the support team was extremely helpful and attentive. They provided clear guidance and made sure everything worked perfectly. Highly recommend StudentBeans for anyone looking to offer student discounts easily!
March 25, 2024
Dec. 12, 2023
Great app and simple to set up. Working with the Student Beans Shopify team has been great. They took the time to jump on a video call and to work with us to best optimise our promotion to ensure success.
June 18, 2023
Trial starts before account gets verified so the free trial doesn't actually give u 7 days which is a little frustrating, in addition you can only communicate with them via email, so you are left waiting and hoping they will actually respond / reply to your email, for me personally not a great start but I'm going to continue to progress to see if there is any value in accessing the lead generation side of the platform, although after reading some of the reviews this seems to be over sold / promised and the actual conversions aren't anything special - is it worth the money and effort ??? decision is out on this, if I am able to update my review in a couple of weeks I'll report back
Thank you for sharing your feedback and I'm so sorry that your experience of our Shopify app didn't meet your expectations. We reached out to you as soon as we received this review to try and dig a little deeper into your frustrations and we are still keen to get these resolved for you. We continually review feedback and look at ways to improve our product to fit the needs and wants of our brand partners. Based on your feedback we are now looking to extend the free trial period to 14 days to ensure all our brand partners can truly make the most of this benefit. We will reach out to let you know when the free trial has been extended. Thank you for bringing your frustrations to our attention.
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