Beans iD Verification
Verify customers & offer gated discounts in 100+ countries
Rating
4.6
feedback
8
chart
#3,661
Reviews Over Time
App Ranking
Time spent using app
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Less than a month
62%
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38%
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Reviews Summary
The reviews for the StudentBeans Shopify app are a mix of positive and negative feedback. Many users praised the app for its ease of setup and integration, with some highlighting the helpful support team that provided clear guidance. The app was described as great, simple to set up, and seamless in terms of sign-up. Users appreciated the assistance from the Student Beans team and looked forward to utilizing the app for offering student discounts. However, there were also negative reviews mentioning issues such as lack of support, disappointing results in terms of traffic and conversions, and a poor user experience. Some users expressed frustration with the app's performance and communication from the customer service team, citing unprofessionalism and problems with discount pages.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 25, 2024
Setting up the StudentBeans offer on my Shopify store was a smooth and hassle-free experience. The integration process was straightforward, and I had no issues getting everything live. When I needed assistance with configuring the offer for my student customers, the support team was extremely helpful and attentive. They provided clear guidance and made sure everything worked perfectly. Highly recommend StudentBeans for anyone looking to offer student discounts easily!
Dec. 12, 2023
Great app and simple to set up. Working with the Student Beans Shopify team has been great. They took the time to jump on a video call and to work with us to best optimise our promotion to ensure success.
May 31, 2023
I recently had the unfortunate experience of using the Student Beans app, and I must say that my overall impression was extremely disappointing. From the lack of support to the abysmal results, I found myself questioning the effectiveness of this platform for promoting my offer to students. Here's a detailed review of my frustrating experience. First and foremost, the lack of support provided by the Student Beans team was truly disheartening. Furthermore, despite my efforts to create an appealing offer, the results were far from satisfactory. According to the app's analytics, less than five people visited my offer during the entire campaign. This dismal outcome not only raises questions about the app's user base and reach but also its ability to deliver meaningful results for businesses like mine. It's disheartening to invest time and resources into a platform that fails to deliver the promised exposure. The lackluster performance of the Student Beans app in terms of driving traffic and conversions is concerning, especially considering the reputation it has built as a platform catering specifically to students. The minimal number of visitors to my offer suggests that the app's user base may not be as active or engaged as advertised, ultimately undermining the value of using the app for promotional purposes. In conclusion, my experience with the Student Beans app was deeply disappointing. The lack of support, poor results, and overall ineffectiveness of the platform left me frustrated and questioning its value for businesses seeking to target the student demographic. I would strongly advise caution before investing time and resources into this app, as it may not deliver the expected outcomes. Given the issues I encountered, I cannot recommend the Student Beans app for businesses looking to promote their offers to students.
Thank you for sharing your feedback and I'm so sorry that your experience of our Shopify app didn't meet your expectations. We reached out to you as soon as we received this review to try and dig a little deeper into your frustrations and are still keen to resolve these for you. The Student Beans Shopify app is a discount management tool used to increase conversions with your Gen Z audience. We have many features to support brands who have recently launched their student programme including options to add a banner on your website homepage, a button on your checkout and our new feature our floating button. I'd love to get on a call with you to discuss how we can increase the exposure of your student offer to your audience. We pride ourselves on the support we offer our brand partners it is disappointing to hear this didn't meet your expectations. I will look into where our processes fell down and ensure that these are resolved. Thank you for bringing these issues to our attention and we really hope to speak to you soon.
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