Rating
4.3
feedback
10
chart
#2,379
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
10%
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Less than a year
80%
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More than a year
0%
Reviews Summary
The reviews for the Student Beans app on Shopify are mixed, with both positive and negative feedback. Positive aspects include the ease of set-up, helpful support team, and the ability to reach students effectively. Users appreciate the seamless sign-up process and the collaboration with the Student Beans team. However, there are also negative comments regarding the trial period starting before account verification, high commission charges, and issues with user experience and communication. Some users expressed disappointment with the lack of support, poor results, and questionable value of the app for promoting offers to students. Overall, the app seems to have potential for reaching the student demographic effectively, but there are concerns about certain aspects of its functionality and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2024
Dec. 12, 2023
Great app and simple to set up. Working with the Student Beans Shopify team has been great. They took the time to jump on a video call and to work with us to best optimise our promotion to ensure success.
June 18, 2023
Trial starts before account gets verified so the free trial doesn't actually give u 7 days which is a little frustrating, in addition you can only communicate with them via email, so you are left waiting and hoping they will actually respond / reply to your email, for me personally not a great start but I'm going to continue to progress to see if there is any value in accessing the lead generation side of the platform, although after reading some of the reviews this seems to be over sold / promised and the actual conversions aren't anything special - is it worth the money and effort ??? decision is out on this, if I am able to update my review in a couple of weeks I'll report back
Thank you for sharing your feedback and I'm so sorry that your experience of our Shopify app didn't meet your expectations. We reached out to you as soon as we received this review to try and dig a little deeper into your frustrations and we are still keen to get these resolved for you. We continually review feedback and look at ways to improve our product to fit the needs and wants of our brand partners. Based on your feedback we are now looking to extend the free trial period to 14 days to ensure all our brand partners can truly make the most of this benefit. We will reach out to let you know when the free trial has been extended. Thank you for bringing your frustrations to our attention.
May 31, 2023
I recently had the unfortunate experience of using the Student Beans app, and I must say that my overall impression was extremely disappointing. From the lack of support to the abysmal results, I found myself questioning the effectiveness of this platform for promoting my offer to students. Here's a detailed review of my frustrating experience. First and foremost, the lack of support provided by the Student Beans team was truly disheartening. Furthermore, despite my efforts to create an appealing offer, the results were far from satisfactory. According to the app's analytics, less than five people visited my offer during the entire campaign. This dismal outcome not only raises questions about the app's user base and reach but also its ability to deliver meaningful results for businesses like mine. It's disheartening to invest time and resources into a platform that fails to deliver the promised exposure. The lackluster performance of the Student Beans app in terms of driving traffic and conversions is concerning, especially considering the reputation it has built as a platform catering specifically to students. The minimal number of visitors to my offer suggests that the app's user base may not be as active or engaged as advertised, ultimately undermining the value of using the app for promotional purposes. In conclusion, my experience with the Student Beans app was deeply disappointing. The lack of support, poor results, and overall ineffectiveness of the platform left me frustrated and questioning its value for businesses seeking to target the student demographic. I would strongly advise caution before investing time and resources into this app, as it may not deliver the expected outcomes. Given the issues I encountered, I cannot recommend the Student Beans app for businesses looking to promote their offers to students.
Thank you for sharing your feedback and I'm so sorry that your experience of our Shopify app didn't meet your expectations. We reached out to you as soon as we received this review to try and dig a little deeper into your frustrations and are still keen to resolve these for you. The Student Beans Shopify app is a discount management tool used to increase conversions with your Gen Z audience. We have many features to support brands who have recently launched their student programme including options to add a banner on your website homepage, a button on your checkout and our new feature our floating button. I'd love to get on a call with you to discuss how we can increase the exposure of your student offer to your audience. We pride ourselves on the support we offer our brand partners it is disappointing to hear this didn't meet your expectations. I will look into where our processes fell down and ensure that these are resolved. Thank you for bringing these issues to our attention and we really hope to speak to you soon.
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