All reviews

Rating Breakdown

  • 5
    97% (120 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

Love the Because app and team! The team is always ready to help with anything and are extremely proactive at sharing new features and making sure you are ready for holiday season. The app is easy to use and incredibly powerful which is a rare find in apps these days!

Store

tomboyx

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

We've been using Because for about 4 months now. The interface for creating campaigns is really simple to use, the A/B testing and stats that you can see with campaigns makes it easy to see what's working and what isn't, and the Because team has been so helpful with any questions we've had along the way. Really happy with the experience!

Using app

7 months

Total reviews

8

Average rating

4.8

Developer Reply

Thanks so much for sharing! We're delighted that you're finding 'Because' intuitive for your campaigns. We're committed to your success and look forward to continuing this journey with you! Cheers! Jalal, Customer Success

5 / 5 Share

Jan. 31, 2024

Have been using Because for 3 months and loving it! As a DTC brand, there are always so many things we're curious to test on our site and this app has been able to do just that for us without long development hours. We've learned so much and are seeing significant improvement to our metrics. Ashland + team are incredibly communicative and are always happy to help! They're open to feedback and look after their customers with great care which is always appreciated. Excited to keep using Because!

Store

Canopy

Using app

6 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your feedback! We're thrilled to hear how 'Because' has benefited your DTC brand. We're here to support you and look forward to continuing to enhance your site! Cheers! Jalal, Customer Success

5 / 5 Share

Aug. 23, 2023

it is easy to use. plus, they have good customer service if you have any issues.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for highlighting our ease of use and customer service! We're glad you find 'Because' user-friendly, and we're always here to help with any issues you may encounter. We appreciate your feedback! Cheers! Jalal, Customer Success

5 / 5 Share

Aug. 9, 2023

This app is AMAZING! It instantly increased conversion throughout the site. The team is always looking to innovate new ways with integrations and placements on all pages of the site. If you are looking to up your conversion this is a great app to do so. The support team is incredibly helpful and responsive as well.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're delighted to hear about your positive experience with 'Because'. We're here to support you all the way! Cheers! Jalal, Customer Success

1 / 5 Share

Aug. 7, 2023

App support is not present during working hours. It's buggy, we are using pagefly the app doesn't integrate with pagefly at all, a main app used by so many on shopify.

Using app

Almost 3 years

Total reviews

7

Average rating

2.1

Developer Reply

Thank you for your review and so sorry we missed you when we you chatted in! Our chat support team is typically available 9-5PM EST M-F, so we're not always able to respond as quickly outside of those hours. But good news, we can definitely help you successfully integrate Because with Pagefly! See below for directions: Our app is actually fully compatible with Pagefly and most other page builders, like Shogun. In order to show a campaign on your site using Because, we place the banner/badge/bar/ etc. above or below sections that are already on your site (AKA selectors). These are called "Custom Positions" inside Because and can be found inside the Editor. These allow you to show your campaigns above or below a wide variety of sections on your site (for example on your product page -> above or below your add to cart button, price, title, subscription section, etc.). This can be completely different depending on your site and is something our chat support team can help set up. In order to set up these custom positions, we need a unique selector for our widget to find. Since it seems you’re using multiple templates for your product pages, you don’t currently have unique selectors. In order to resolve, please add a ‘because-banner’ class to your row that is containing the quantity and add to cart button. Simply go to Shopify > Apps > Pagefly and edit your product page. Once you’re in the Pagefly editor, please select the row > go to General > Attributes > and you can assign the ‘because-banner’ class. Let us know if you have any trouble - we’re here to support! Best of luck and thanks for giving Because a shot :)

4 / 5 Share

Aug. 9, 2023

The app is good, and the support is very helpful. However, for some reason you can add only a text banner. There is no option to add a picture of my choice instead or together with the text, which does not make sense. I asked support about implementing graphic banners and they initially said that they were working on it, but a few days ago another person from support said that this feature is not on the horizon. Overall, good app. Stable good performance. I still hope graphic banners will be added as an option and I'll be happy to update this review to 5 star. UPDATE TO YOUR PREVIOUS REPLY: I really want to have the option to add a picture instead of simple text. Updating the icon is not enough. I need an option to add images. It gives more flexibility and works better from an advertising perspective if a customer sees a picture with text instead of just text.

Using app

About 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your review! Did you try using our custom icon upload option? You can upload your own image as an icon in our "banner" option either on the left of the text, right of the text, or on both sides. If you share a bit more on what you're hoping to accomplish, we may be able to advise! Thanks again for using Because and for sharing your feedback.

5 / 5 Share

April 28, 2023

The Because app is a great easy to use asset to my online store. Great work ladies. Melissa - I Am Aromatics

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks Melissa! :) Hope you continue enjoying Because!

5 / 5 Share

Feb. 2, 2023

Tolle App, die sich vielfältig einsetzen lässt. Zudem sehr guter und schneller Kundenservice! Kann ich gerne empfehlen!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Dec. 4, 2022

Jalal helped me with the "Powered by because" tag and his response was very quick. Thanks once again

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're very happy to see that you enjoy our app. Please don't hesitate to drop me a message if you need help. We're always here for you 💗

5 / 5 Share

Dec. 1, 2022

Great Support I love the App because its the only one with great text fonts and the support has a very fast response rate.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review us. I’m so glad to hear that you are pleased with our app. Feel free to contact us anytime! Yours, Because™ team

5 / 5 Share

Nov. 30, 2022

This app has all the features I am looking for. Also, their support is super helpful. Jalal, answered my question and helped me fix my issue. Good job man. I highly recommend this app!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your detailed feedback. Our team is always at your service. Feel free to contact us anytime.

5 / 5 Share

Nov. 11, 2022

Helped me put up Vendor specific information on the product page. Loads of ohter possibilities as well. Support is very reactive, friendly and good at their job. 10/10 would recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Feedback like this makes it all worth it! Thanks for taking the time to write that. 😊

5 / 5 Share

Nov. 10, 2022

Great options & good customer service. Will increase conversation because of the banners. Ideal for promoting discounts code under the add the cart button.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Only been using for a few days and then got confused as I couldn't make the banners work with a new icon. Contacted support and they gave me detailed screenshots to help. Very impressed with the speed of their help. Banners look really impressive on the website....just now hoping that they get some results.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

I'm using this app and I love it! It works perfectly and has a lot of useful templates. Also I didn't know how to resolve some issue on the store, I reached out to the support and they got back to me very quickly and help me with it and went above and beyond to resolve my issue. I recommend

Using app

About 11 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

Me ha parecido una muy buena aplicación y sobre todo con una rápida y eficaz asistencia técnica. La recomiendo sin duda.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great app, works as intended, recently had a new update, works much smoother now. Best regards Team Y-NOT

Store

Y-NOT

Using app

7 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Sept. 3, 2022

We loved it! Could use more ready-to-use graphics. Helped us with sales banners. Jacques Hermes Team

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad you're enjoying it! Great feedback on adding more ready to use graphics. Would you like more icons? - Jonathan, Marketing

5 / 5 Share

Aug. 23, 2022

Impresionante la aplicación y gran servicio muy contento con el soporte tecnico un problema y solucionado en 2 minutos gracias por todo y un fuerte saludo.

Store

shopick

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Shopick! Glad we were able to help you out! Let us know how you're liking it :) - Aya, Customer Success