Bento: Email & Automation

Reviews Summary

The reviews for the Bento Shopify App present a mixed perspective on the app. One review expresses extreme dissatisfaction with the customer service, mentioning a blocked account and a lack of proactive communication, leading to the decision to switch to another provider. On the other hand, positive reviews highlight the fantastic support provided by Jessie and the potential of Bento as a viable alternative to Klaviyo for high-volume businesses. The detailed review showcases the benefits of Bento, such as fair pricing, native survey forms, proactive feature implementation based on user requests, and the ability to integrate with the platform. While there are some UI/UX challenges and missing features like Shopify-related triggers and dynamic product feeds, the reviewer is optimistic about Bento's growth and improvement in the future.