Bento: Email & Automation

Name: Bento: Email & Automation
Brand: Bento

All-in-One Email Marketing and Marketing Automation

Email marketing marketing-and-conversion-marketing-email-marketing

Developer

Bento

View on App Store

Bento: Email & Automation

feedback

Reviews

chart

#8,333

Shopify

Reviews Over Time

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App Ranking

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Reviews Summary

The reviews for Bento, a Shopify App, present a mixed picture of the app's performance. One review expresses extreme dissatisfaction with the app's customer service, citing a blocked account and lack of proactive communication as major issues. The negative experience led the user to switch to another provider. On the other hand, positive reviews highlight the excellent support provided by Jessie and the potential of Bento as a viable alternative to Klaviyo. Users appreciate the responsiveness of the founder to feature requests and the fair pricing model based on a per-user basis. While there are some areas for improvement, such as the primitive native form builder and UI/UX elements, overall, Bento shows promise in offering valuable features for Shopify merchants.

Highlights

Mixed reviews highlighting customer service and communication issues

Positive feedback on support and potential as an alternative to Klaviyo

Responsive founder to feature requests and fair pricing model

Areas for improvement in native form builder and UI/UX elements

Promise in offering valuable features for Shopify merchants

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