Bento: Email & Automation

Name: Bento: Email & Automation
Brand: Bento

All-in-One Email Marketing and Marketing Automation

Email marketing marketing-and-conversion-marketing-email-marketing

Developer

Bento

View on App Store

Bento: Email & Automation

feedback

Reviews

chart

#12,383

Shopify

Reviews Over Time

Not enough data.

App Ranking

Time spent using app

No reviews to analyze.

Reviews Summary

The reviews for Bento, a Shopify App, present a mixed picture of the app's performance. One review expresses frustration with the app's customer service, citing a blocked account and lack of proactive communication as major issues. The negative experience led the user to switch to another provider. On the other hand, positive reviews highlight the excellent support provided by Jessie and the potential of Bento as a viable alternative to Klaviyo. Users appreciate the responsiveness of the founder to feature requests and the fair pricing model based on per-user usage. The app's ability to track user data retroactively and integrate with Shopify are also praised. However, there are mentions of some UI/UX challenges and missing features that are part of Bento's roadmap for future development.

Highlights

Mixed performance with customer service and communication

Positive feedback on support and potential as a Klaviyo alternative

Responsive founder to feature requests and fair pricing model

Challenges with UI/UX and missing features on the roadmap

Switching to another provider due to negative experience

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