Bento: Email & Automation

Reviews Summary

The reviews for Bento, a Shopify App, present a mixed picture of the app's performance. One review expresses extreme dissatisfaction with the app's customer service, citing a blocked account and lack of proactive communication as major issues. The negative experience led the user to switch to another provider. On the other hand, positive reviews highlight the excellent support provided by Jessie and the potential of Bento as a viable alternative to Klaviyo. Users appreciate the responsiveness of the founder to feature requests and the fair pricing model based on a per-user basis. While there are some areas for improvement, such as the primitive native form builder and UI/UX elements, overall, Bento shows promise in offering valuable features for Shopify merchants.