Focal Live Chat & Helpdesk for Shopify

Focal Live Chat & Helpdesk

Boost sales and support with integrated Live Chat and CRM

Rating

5.0

feedback

3

Reviews

chart

#13,541

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its simplicity, wide range of integrations, and helpful customer service. Users appreciate the app's features and the support provided by the customer service team. Some users mention that mobile access is coming soon, which adds to the app's appeal. Overall, the app seems to be user-friendly and beneficial for ecommerce merchants.

Highlights

Positive feedback on simplicity and ease of use
Wide range of integrations
Positive customer service experience
Upcoming mobile access feature
User-friendly and beneficial for ecommerce merchants

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 3, 2022

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2022

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Using app

8 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

All reviews

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