Focal Live Chat & Helpdesk
Focal Live Chat & Helpdesk is a Shopify App that aims to boost sales and support by integrating Live Chat and CRM functionalities. The app allows users to automate live chat customer support across various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails. It streamlines communication, resolves customer queries in real-time, and offers a helpdesk and live chat widget for Shopify stores. Users can automate repetitive tasks, save time with real-time reporting, and manage all interactions from one dashboard. The app empowers teams, engages customers, and enhances the shopping experience.
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!
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