Focal Live Chat & Helpdesk for Shopify

Focal Live Chat & Helpdesk

Boost sales and support with integrated Live Chat and CRM
Rating
5.0
Feedback
1
Reviews
Chart
#12,070
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Focal Live Chat & Helpdesk is a Shopify App that aims to boost sales and support by integrating Live Chat and CRM functionalities. The app allows users to automate live chat customer support across various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails. It streamlines communication, resolves customer queries in real-time, and offers a helpdesk and live chat widget for Shopify stores. Users can automate repetitive tasks, save time with real-time reporting, and manage all interactions from one dashboard. The app empowers teams, engages customers, and enhances the shopping experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Dec. 9, 2021

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Store Using app Total reviews Average rating
Loving Foods 8 days 6 4.3
Developer Reply

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.