CedCommerce BestBuy CA Connect for Shopify

CedCommerce BestBuy CA Connect

Sync with Best Buy to automate product and order management

Rating

4.3

feedback

18

Reviews

chart

#5,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    39%
  • More than a year
    44%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, prompt responses from support team members like Mohd Shadab Khan and Ayushi, and ease of use once set up. Users appreciate the app's functionality and time-saving features. However, negative feedback revolves around difficulties in setting up products, lack of clear instructions, and poor dedicated customer support. Some users experienced issues with the app not functioning properly, leading to frustration and financial losses. Despite initial positive experiences, some users found the app to be non-functional and ineffective over time, with unresolved support tickets and lack of response from the support team.

Highlights

Excellent customer service and prompt responses from support team members
Difficulties in setting up products and lack of clear instructions
App functionality and time-saving features
Issues with app not functioning properly and leading to financial losses
Decline in app functionality over time and lack of response from support team

Rating Breakdown

  • 5
    61% (11 ratings)
  • 4
    6% (1 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    28% (5 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 3, 2025

Do not expect simplicity. You will spend quite some time figuring out all the steps necessary to set up integration. There will be errors, and you are very likely going to need to chat with the support, which is pretty responsive and usually tries hard to help. Not sure if there is a better solution, so we are likely to keep using this one.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 21, 2025

Seams Ok

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 24, 2025

Thank you for helping me get things set up Mohd. Shadab Khan

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Good service. Response was clear and simple. Thanks again!

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

July 23, 2024

The app works ... sorta. I found it difficult to understand how to set up the products and after they were uploaded to Best Buy there were still other steps to get things live. I had two support chats, one was poor and not followed up, the 2nd was pretty good and after asking the right questions I got needed info in operating the app. I'm still learning, but it seems like the app works, it might take several tries to get things "right". I did not find the Help documents very helpful.

Using app

2 months

Total reviews

3

Average rating

4.3

All reviews

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