CedCommerce BestBuy CA Connect for Shopify

CedCommerce BestBuy CA Connect

Sync with Best Buy to automate product and order management

Rating

3.8

feedback

20

Reviews

chart

#6,961

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    45%
  • More than a year
    40%

Reviews Summary

The reviews for the CED Best Buy Canada Integration app are mixed, with both positive and negative feedback from users. Positive aspects include responsive customer support, helpful assistance in setting up the app, and the app's functionality once properly configured. However, negative aspects mentioned by users include difficulties in setting up the integration, lack of clarity in instructions, and issues with the app's performance and customer support responsiveness. Some users also expressed frustration with the lack of dedicated account management and delays in resolving queries.

Highlights

Responsive customer support and helpful assistance
Difficulties in setting up integration and lack of clarity in instructions
Issues with app performance and customer support responsiveness
Frustration with lack of dedicated account management and delays in query resolution
Mixed feedback with positive and negative aspects

Rating Breakdown

  • 5
    60% (12 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    30% (6 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 15, 2026

Worst customer service by the entire team. Following are my experinces: 1. No one answered my query, just opening up tickets. 2. I got in contact personally with one of the previous know associate of Cedcom, only then I got a reply from the bestbuy team. 3. Even after this, the bestbuy ctx service team kept on answering what I didnot asked. 4. Despite my repeated attempts of sharing screenshots about the issue which need to be solved, explaining the core problem, they just kept on sharing what I already knew. 5. Kept on asking them with 1-on-1 meeting so that we can figure out and solve the error in uploading the products, but they didnot even responded to my this query. Wish I would have spent the same amount of time on some other integration app. I have been using their other integration app which is Bestbuy, they are pretty quick & reliable, but this bestbuy team, hands down for the worst customer service received from any helpdesk. Unsubscribed.

Store

aykah

Using app

--

Total reviews

7

Average rating

4.0

4 / 5 Share

Dec. 3, 2025

Do not expect simplicity. You will spend quite some time figuring out all the steps necessary to set up integration. There will be errors, and you are very likely going to need to chat with the support, which is pretty responsive and usually tries hard to help. Not sure if there is a better solution, so we are likely to keep using this one.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 21, 2025

Seams Ok

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 24, 2025

Thank you for helping me get things set up Mohd. Shadab Khan

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Good service. Response was clear and simple. Thanks again!

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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