Best Seller Insights by Burst
The reviews are overwhelmingly positive, with most merchants praising the app for making best-seller merchandising much easier and more accurate than Shopify’s default sorting. Users like that it saves time by automatically generating best-seller lists, helps surface genuinely popular products, and adds useful social proof through badges and collection/product-page displays. Several reviewers also mention that the reporting and visuals are helpful for understanding top products and managing inventory, and that the app can be customized to fit specific store needs. Customer support is a major strength throughout the reviews. Many users highlight fast, friendly, and detailed responses from the support team, often mentioning that custom requests and fixes were handled quickly. The main negative feedback is limited but important: one reviewer felt the app was expensive relative to the value received and wanted deeper metrics, such as click tracking and better data on slower-moving inventory, to better judge ROI. A few others noted that newer Shopify features or other Flair apps may overlap with some of the app’s functionality, but overall sentiment remains strongly favorable.
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The Best Seller Insights app allows us to focus on processing of our orders and not spending time manually creating a best sellers list from reports. Having this in the background has helped our customers find our genuine best selling products on our website. We have never really required support as the app is very reliable, however when we contact Flair we get a response and detailed answer within a few hours.
App works well for our needs and is definitely better than the standard shopify sorting for best sellers! I reached out for support and Nicolas responded right away and helped me with everything I needed!
Ottima app per mostrare i migliori prodotti del negozio e offrire maggior visibilità ad essi. L'assistenza è stata straordinaria realizzando tutte le modifiche che gli abbiamo detto di fare. TOP! 5 STELLE!
very simple piece of kit. excellent customer serv. instant response and fix. worth trying as provides very useful visuals re top SKUs.
It seems very expensive for the benefit we receive from it. I'd like better metrics that show that people are clicking on the collections in the top rank list, which would be helpful to see that people are exploring other products in those collections. I also wanted to use the app to figure out what was my slowest moving inventory and try to promote that as well but there's not a lot of data on that, only on best sellers. Overall I probably won't use the app for much longer outside of the free trial since I can't really calculate the ROI of having this app
Thanks for sharing these suggestions. Best Sellers does not support click tracking within the app. However, we can add some tracking parameters to the links so you can see how shoppers behave using your own analytics. To see your slow movers, you can use the Best Sellers report which includes sales rank and percentile for all products with at least one sale within the specified period. You can then merge this data with your full product catalog to see all products that haven't had any sales during tha time frame. If you contact support, I'd be happy to help you. - Tom
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