Best Seller Insights by Burst
The Best Seller Insights app has received overwhelmingly positive reviews from users. Customers appreciate the app's ability to automatically create best sellers lists, saving them time and helping customers find popular products easily. The customer support provided by the app developers, particularly by individuals like Nicolas and Tom, has been highly praised for its responsiveness and helpfulness. Users also value the app's features such as tracking top products, dynamic tagging, and sorting algorithms that outperform Shopify's default options. However, some users have expressed concerns about the app's pricing and the need for better metrics to track customer interactions with the best-selling collections.
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The Best Seller Insights app allows us to focus on processing of our orders and not spending time manually creating a best sellers list from reports. Having this in the background has helped our customers find our genuine best selling products on our website. We have never really required support as the app is very reliable, however when we contact Flair we get a response and detailed answer within a few hours.
App works well for our needs and is definitely better than the standard shopify sorting for best sellers! I reached out for support and Nicolas responded right away and helped me with everything I needed!
Ottima app per mostrare i migliori prodotti del negozio e offrire maggior visibilità ad essi. L'assistenza è stata straordinaria realizzando tutte le modifiche che gli abbiamo detto di fare. TOP! 5 STELLE!
very simple piece of kit. excellent customer serv. instant response and fix. worth trying as provides very useful visuals re top SKUs.
It seems very expensive for the benefit we receive from it. I'd like better metrics that show that people are clicking on the collections in the top rank list, which would be helpful to see that people are exploring other products in those collections. I also wanted to use the app to figure out what was my slowest moving inventory and try to promote that as well but there's not a lot of data on that, only on best sellers. Overall I probably won't use the app for much longer outside of the free trial since I can't really calculate the ROI of having this app
Thanks for sharing these suggestions. Best Sellers does not support click tracking within the app. However, we can add some tracking parameters to the links so you can see how shoppers behave using your own analytics. To see your slow movers, you can use the Best Sellers report which includes sales rank and percentile for all products with at least one sale within the specified period. You can then merge this data with your full product catalog to see all products that haven't had any sales during tha time frame. If you contact support, I'd be happy to help you. - Tom
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