Ambiance Cosy review for BestDealer Dropshipping&POD
Dec. 24, 2020
I had good expectations regarding this app. Unfortunately the reality hit me in the face. I sell a lot of different products and half of the time there were troubles, shipping was more expensive and the parcel was locked until I accept, or the shopping they purposed is not available. And 1 week after the order the product was not gone yet... And when you tell them the struggle you are going through they just say "please wait patiently". It should be 8-12 days delivery it's more 8 to 12 days to ship... Oh I also forgot that the tracking number often change which make customer contact you because they don't see any update... I lost 200usd if you calculate the money i had to refund or the product they refused to take. Plus the subscription I paid, for the sourcing, even if it was not available half the time. Only good point is the customer service is fast to answer. Honestly I was wondering why it was not famous, kind of an agent but without moq ? Now I understand, it wasting your time, money and energy.
Dear shop owner of Ambiance Cosy, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We have cooperated with a more professional technical team and become BestDealer. We have completed optimizations for a series of problems. We also have a better logistics team and service team. I believe that we will give you a good experience from the use of the platform to the proper placement of the order. If there are any problems, we will also have an efficient after-sales team to serve you. Please feel free to cooperate with us. I believe that all problems will be solved. Welcome to join us!
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