AI Post‑Purchase Surveys
The reviews for the Bestie Shopify App are overwhelmingly positive, with users praising its customization options for surveys, deep insights into customer behavior, and user-friendly interface. Many users have highlighted the value of the customer feedback and actionable insights provided by Bestie, helping them improve their marketing strategies and understand their customers better. The app's ability to tailor questions based on customer segments and previous answers has been particularly appreciated. However, there have been concerns raised about the lack of customer support, with some users mentioning issues with inactive support emails.
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Used the app for a long time, but I had issues and no customer support is available. Their support emails are just not active.
Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.
We've been using Bestie for about 3 months now and its really helped us get a deeper insight into our customers. This helped us build out our marketing strategies that has shown us significant growth.
Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.
we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.
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