AI Post‑Purchase Surveys
The reviews for the Bestie app are overwhelmingly positive, with users praising its customization options, customer insights, and ease of use. Many users have mentioned that the app has helped them gain a deeper understanding of their customers, leading to improved marketing strategies and significant growth. The ability to tailor questions to specific customer audiences and gather actionable insights has been highlighted as a major benefit. Users also appreciate the drag-and-drop feature for building surveys and the helpful customer support provided by the Bestie team. However, there have been a few complaints about the lack of customer support availability, with some users mentioning issues with inactive support emails.
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Used the app for a long time, but I had issues and no customer support is available. Their support emails are just not active.
Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.
We've been using Bestie for about 3 months now and its really helped us get a deeper insight into our customers. This helped us build out our marketing strategies that has shown us significant growth.
Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.
we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.
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