BestTrack Order Tracking
The Shopify App has received overwhelmingly positive reviews from users. Customers praise its effectiveness for dropshippers, ease of use, and excellent support team. The dropshipping mode is highlighted as a standout feature, allowing for easy order and shipping status checks. Users appreciate the free plan for new stores and the ability to customize tracking checkpoints. The only minor suggestion for improvement is to add French language support for the tracking page and statuses. Overall, the app is highly recommended for its functionality and support services.
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Quick to set up and run smoothly so far.
Thank you for your support! Getting started smoothly and running reliably is exactly the experience we want every merchant to have. Wishing your store continued success!
We can easily customize the tracking page, and the experience has been great.
Thank you for your support! We’re happy BestTrack fits naturally into your store operations and helps you create a customer experience that feels true to your brand.
Order notification email is from BestTrack not my shopify account email. also on the tracking page. When I enter order number and click track button, Chinese loading word is show up. It makes my website chinese website. You guys need to fix it. And there is no function about shipping label created notification. Notification only sent out when order become transit status.
I'm reaching out personally about the review you left on BestTrack. First off — thank you. You took the time to tell us exactly what wasn't working, and every point you raised was valid. Reviews like yours are honestly how the app gets better, so I wanted you to know we didn't just read it — we went straight to work on it. Here's what's shipping on Thursday, October 29: 1. Chinese loading text on the tracking page — fixed You're right, nothing should ever appear in the wrong language on your own storefront. We're auditing every single customer-facing string in the app — loading states, buttons, error messages, the whole tracking flow — so it always follows your store's language automatically. 2. New "Info received" notification — added Your customers will now get an email the moment a shipping label is created and the tracking number is issued, instead of only hearing from you once the package enters transit. The template is fully customizable, just like the rest of your notifications. 3. Emails will come from your address — not ours All customer-facing emails will default to the sender address you specify in your settings, so every order update looks and feels like it comes from your brand.
The order tracking functionality is highly convenient, and the page is customizable. It also includes a recommended products section, which is excellent. The app's features are remarkably comprehensive—I'm very impressed.
Thank you for your kind words! Helping you create a better post-purchase experience is what motivates us to keep improving. We hope BestTrack continues to support your store!
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