Mega Better Price
Offer best price with Found a Better Price form.
Rating
4.2
feedback
12
chart
#5,670
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
25%
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Less than a month
42%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Mega Better Price app are overwhelmingly positive, with users praising the seamless price match request feature and the user-friendly interface. Customers appreciate the quick and hassle-free setup process, as well as the outstanding support provided by the Architechpro OÜ team. The app developer is highly responsive and willing to assist with requests, making the integration process smooth and efficient. Users highlight the excellent customer service and customization options available, making it a reliable and effective solution for price matching on Shopify stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 8, 2025
** Updated Reply ** I hear what you are saying, however, I have sent a copy of my bill which shows I was clearly charged. I have also sent you a screenshot of your screen showing that I did NOT select a plan, the screenshot shows that I hit cancel, and I still have 3 plans to choose from. This appears to be omitted from your response. Regardless of whether Shopify control the billing or not, I am a customer, I have been charged for something that I do not have, and I did not agree to. You are the developer that works with Shopify and you get paid for your apps, it is out of my control if I have been charged for this app - I expect you or Shopify to resolve the issue. I contacted Shopify support, they contacted you and told you to refund it as they could also see I was changed - they were also provided a copy of the bill. When I installed the app I noticed there was no free trial for the plan I wanted. Your team actually re-enabled the free trial option on the Basic plan as it had disappeared after I hit cancel. So, something has gone wrong - and I have been charged the Premium fee for an app that was installed for an hour. So, your explanations don't help. It doesn't resolve the issue, I have still been charged. My review is quite simply a warning - don't use this app, if you do and you don't agree to a plan - you'll probably still be charged. I have been, and it appears no one wants to help to resolve the matter and give me the money back that I was charged. Instead, it seems to be easier to blame Shopify and not worry about the fact the customer was charged. I will further escalate it to Shopify, it sounds like the developer doesn't know how to use the systems provided to them. That's obvious when I have a charge on my bill, Shopify contact the developer and tell them to refund it, but nope - the developer says I haven't been billed. It's black and white on my bill and it came out of my credit card - there is no dispute that I have been billed! ** Original Review ** The app looks good, but there is no way to test anything except the Basic plan. So it’s impossible to know if the Enterprise Plan would work or not - tried to get this resolved so we could test this but never got there. So many apps where features don’t work, but in this case there is no way to even test with a trial - not even for a day. Even though I DID NOT agree to a billing plan and uninstalled the App immediately, I have still been billed for it. I contacted Shopify who also agreed that I installed the app and immediately uninstalled it.... I didn't agree to any billing agreements and did not accept a plan. However, somehow, this app developer has been able to bill me. The developer responded and advised that all billing is handled by Shopify and outside of their control. So, how does this work? When you don't agree to any billing agreement, you don't choose a plan (you simply close the window), somehow this app developer is able to still get your money and then they blame Shopify. Strange. Sounds to me like a bit of a scam. Several e-mails have gone back and forth with this developer and still they are simply blaming Shopify and advising of their functionality. What isn't happening is any acknowledgement of the fact I have never agreed to any type of billing plan or charges. I do not trust this app developer at all. Instead, they should stop blaming Shopify and identify what the problem is with their software. Shopify don't simply start billing you unless a billing agreement is in place.
Hi Trustico, We're sorry to hear about your experience and appreciate your detailed feedback. We’d like to clarify a few important points to help others understand the situation as well: 1) Shopify Controls All Billing: All billing for apps on the Shopify platform is managed solely by Shopify. App developers, including us, do not have access to charge users directly. Any charges that occur must first go through Shopify’s standard app installation and approval flow, which always includes a Shopify-managed confirmation screen showing the app’s pricing. If no plan is selected and the app is uninstalled before confirmation, no charges should occur. 2) No Access to Billing Agreements: We cannot and do not create billing agreements on a merchant's behalf. Shopify requires explicit approval before any billing begins. If you believe a charge occurred without your confirmation, this may be an issue with how Shopify registered the installation flow. We're more than happy to work with Shopify Support to investigate this further. 3) Ongoing Support: We truly regret that our responses were not clear enough. That was never our intention. We were simply explaining the limitations of the Shopify billing system. That said, we take this matter seriously and would like to escalate your case directly with Shopify if you're open to it. 4) We don't see any charges against your store so you should have not been charged for the app usage at all. Please feel free to reach out again at support@architechpro.com, and we’ll make sure your concerns are properly addressed. Thanks again for your feedback — it's what helps us improve. — Mega Better Price Team
Jan. 29, 2025
Mega Better Price is a game-changer! The app seamlessly allows our customers to request a price match, making the buying experience smoother and more transparent. The interface is user-friendly, and the setup was quick and hassle-free. A huge shout-out to the Architechpro OÜ team for developing such a well-thought-out solution, and a special thanks to Oleksii for his outstanding support! His prompt responses and willingness to assist made the integration process a breeze. If you're looking for a reliable and effective price-matching solution, Mega Better Price is the way to go! Highly recommended!
Nov. 13, 2024
After working with the ArchitechPro Team, we were able to get this app up and running smoothly. Great product overall
Hello District Camera team, Thanks for your feedback. May you please sync with your colleagues as we were in touch and there's a call scheduled by your peers for the upcoming Saturday. Looking forward to hearing from you, Anton
Sept. 11, 2024
What an amazing, responsive, hard-working, honest group of people! We have been working with them for a couple of months, they have great communication and they have taken all of our feature requests into consideration and implemented them into the app carefully. The app looks much better now! :) Great app and a great team! Thanks!
May 3, 2024
This app was installed on my store almost 3 months ago. The experience I have had thus far with the app and more importantly the app developer has been overwhelmingly positive. App developer is very responsive and very willing to assist with my requests. Prior to this app I have used 3 other offer apps in the past, but by far the experience with this app is the best and it is because of the team behind the app. Highly recommended if you are looking for a make an offer app.
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