Better Thank You Page
Thank you page widgets for surveys, ratings, Instafeed + more
Rating
3.3
feedback
26
chart
#1,507
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
15%
-
Less than a month
15%
-
Less than a year
23%
-
More than a year
27%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the ease of use and customization options offered by the app. They find it simple to set up and love the ability to customize the post-purchase experience, including adding social media links and collecting customer feedback. The customer support team is also praised for being responsive and helpful, quickly resolving issues and providing assistance when needed. Additionally, users mention that the app is free, making it a valuable tool for their online stores. On the negative side, some users have reported issues with the app not working properly or experiencing a lack of response from the support team. There are concerns about the app being abandoned or not functioning as expected, leading to frustration and disappointment among users. Despite the positive feedback, these negative experiences highlight areas where the app can improve to better serve its users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 28, 2024
The app does not work. It shows the edited Thank You page in "Page Preview, but the on the user side it does not display. I sent a a support ticket on Oct. 24th and now its Oct. 28 with no reply. It seems like the developers are either lazy or have abandoned this app.
July 15, 2024
Really great app. Nice and simple but does a great job of kicking off a post-purchase experience.
Aug. 5, 2023
Quick, helpful, and very responsive! I needed help and the team seemed very willing to help, and made it easy for me to work with.
Dec. 9, 2022
Amazing app and even more amazing customer support! App: have great integrated widgets, I really love how I can share my socials with the customers, another amazing point is how easily I can add my own script to the thank you page and make it to my preference. Really easy to use. Customer support: I am really amazed at how fast they resolved my issue and updated the app. I had an issue with the Instagram widget. The videos weren't showing correctly and just in a few hours, they updated the app and fixed the bug. So thank you for the help again, David. Important to know, if you have a free version I believe it takes time for them to first get back to you, but after you get in the contact it is smooth. For me, the line was less than 48 hours. Really happy with the app, definitely the app I will be keeping.
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