Better Thank You Page for Shopify

Better Thank You Page

Thank you page widgets for surveys, ratings, Instafeed + more

Developer
View on App Store

Rating

4.5

feedback

23

Reviews

chart

#1,470

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    22%
  • Less than a month
    13%
  • Less than a year
    26%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and valuable features like social media integration and customizable thank you pages. Customers appreciate the quick response times from the support team and the ability to customize their checkout experience. However, there are a few negative reviews mentioning issues with the app not working and lack of timely support. Overall, the app seems to be highly recommended by users for its functionality and user-friendly interface.

Highlights

Positive feedback on ease of use and customization options
Praise for helpful and responsive customer support
Mixed feedback on support response times and app functionality

Rating Breakdown

  • 5
    91% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 5, 2023

Quick, helpful, and very responsive! I needed help and the team seemed very willing to help, and made it easy for me to work with.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Amazing app and even more amazing customer support! App: have great integrated widgets, I really love how I can share my socials with the customers, another amazing point is how easily I can add my own script to the thank you page and make it to my preference. Really easy to use. Customer support: I am really amazed at how fast they resolved my issue and updated the app. I had an issue with the Instagram widget. The videos weren't showing correctly and just in a few hours, they updated the app and fixed the bug. So thank you for the help again, David. Important to know, if you have a free version I believe it takes time for them to first get back to you, but after you get in the contact it is smooth. For me, the line was less than 48 hours. Really happy with the app, definitely the app I will be keeping.

Using app

1 day

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 19, 2022

This app has just stopped working. No word from support, yet they still have my money. I do not recommend it.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry you had encountered problems with our app and didn't find our customer support ideal. We are more than happy to refund the charges that were made to your account. From our end, It seems we never received a support enquiry from your store in our customer support software. We've reached out over email to help resolve the issue you had with our app.

5 / 5 Share

June 9, 2022

Great app and easy to use. David from customer support solved my concern in no time. Thanks for your help

Using app

About 23 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 16, 2021

Very helpful. We are actually using this app for our stores. They even offer beyond service. We are very grateful for how helpful they are.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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