Better Thank You Page
Thank you page widgets for surveys, ratings, Instafeed + more
Rating
3.9
feedback
25
chart
#1,427
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The app has received overwhelmingly positive reviews from users. Customers appreciate the simplicity and effectiveness of the app in enhancing the post-purchase experience. The customer support team is highly praised for being quick, helpful, and responsive, with users mentioning specific instances where issues were promptly resolved. Users also highlight the ease of use, customization options, and integrated widgets that allow for seamless social media sharing. However, there are a few negative reviews mentioning issues with the app not working and lack of timely support.
Highlights
Rating Breakdown
All reviews
Oct. 28, 2024
The app does not work. It shows the edited Thank You page in "Page Preview, but the on the user side it does not display. I sent a a support ticket on Oct. 24th and now its Oct. 28 with no reply. It seems like the developers are either lazy or have abandoned this app.
July 15, 2024
Really great app. Nice and simple but does a great job of kicking off a post-purchase experience.
Aug. 5, 2023
Quick, helpful, and very responsive! I needed help and the team seemed very willing to help, and made it easy for me to work with.
Dec. 9, 2022
Amazing app and even more amazing customer support! App: have great integrated widgets, I really love how I can share my socials with the customers, another amazing point is how easily I can add my own script to the thank you page and make it to my preference. Really easy to use. Customer support: I am really amazed at how fast they resolved my issue and updated the app. I had an issue with the Instagram widget. The videos weren't showing correctly and just in a few hours, they updated the app and fixed the bug. So thank you for the help again, David. Important to know, if you have a free version I believe it takes time for them to first get back to you, but after you get in the contact it is smooth. For me, the line was less than 48 hours. Really happy with the app, definitely the app I will be keeping.
Nov. 19, 2022
This app has just stopped working. No word from support, yet they still have my money. I do not recommend it.
We are sorry you had encountered problems with our app and didn't find our customer support ideal. We are more than happy to refund the charges that were made to your account. From our end, It seems we never received a support enquiry from your store in our customer support software. We've reached out over email to help resolve the issue you had with our app.
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