Vetiver Aromatics review for BR ‑ Better Reports

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit). It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons. They got it done in two hours. TWO HOURS. Other places, I might not have even heard back that the ticket had been started by then. But not here!