BFFWorks: AI Chatbot Live Chat
Unlimited AI chat that converts visitors into buyers 24/7
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Reviews Summary
BFFWorks is an AI chatbot and live chat app that helps ecommerce merchants convert visitors into buyers 24/7. It offers multilingual support, syncs catalog data and FAQs, and provides order history to assist customers with product and shipping inquiries. The app allows team members to join conversations with sound alerts, translation capabilities, and lead capture. Automations within the app track orders, showcase best-selling products, and send daily conversation summaries to keep marketing, support, and operations teams aligned.
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