EOE ‑ Easy Order Editing for Shopify

EOE ‑ Easy Order Editing

Let customer edit their order after checkout via Order editing
Developer
Penida
Rating
5.0
Feedback
8
Reviews
Chart
#6,942
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Easy Order Editing app are overwhelmingly positive, highlighting the exceptional customer service provided by Mateo and the team. Users appreciate the quick resolution of issues, the time-saving features that automate order updates, and the user-friendly interface that simplifies order editing for customers. The app is praised for its seamless functionality, responsive support, and the personalized attention given to meet specific business needs. Customers value the flexibility it offers in managing orders and enhancing customer satisfaction. However, the reviews are also filled with praise for Leo, the founder, who is commended for his expertise in coding, communication skills, and passion for delivering tailored solutions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 62%
Less than a day 12%
Less than a month 25%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
March 22, 2026

Mateo was fantastic!! Fixed my problem right away

Store Using app Total reviews Average rating
Gourmand Girl Decants 42 minutes 1 5.0
5 / 5 Share
July 4, 2025

Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!

Store Using app Total reviews Average rating
Rebellious Pins 2 days 4 4.0
5 / 5 Share
May 6, 2025

This app is amazing, great UX and does exactly what we were looking. We tried multiple order editing apps and this one ticks all the boxes. The support is great too, very responsive and friendly.

Store Using app Total reviews Average rating
Hikitalo 4 minutes 3 5.0
5 / 5 Share
May 5, 2025

Super useful for my customers, allows them to control their own orders and frees up my time too - also the customer service from these guys is second to none, highly recommended!

Store Using app Total reviews Average rating
Nest Cycles 8 minutes 1 5.0
5 / 5 Share
Dec. 13, 2024

Easy to Navigate & A Game-Changer for Customer Service! I’ve been using the EOE - Easy Order Editing app, and I couldn’t be happier with how it simplifies managing customer orders. The app is incredibly user-friendly, making it easy to navigate and implement changes quickly. One feature I particularly love is the address editing tool. This is a lifesaver since I often receive emails from customers requesting address changes, and sometimes, due to policy constraints, we're unable to accommodate them. With this tool, those challenges are a thing of the past—it allows customers to edit order details seamlessly and provide the flexibility my customers need. Not only does this streamline operations, but it also promotes customer satisfaction and sales by removing barriers that could otherwise lead to lost orders. This app is a must-have for any business owner looking to enhance their customer service and order management processes. Highly recommend!

Store Using app Total reviews Average rating
Queens Beauty Lounge About 2 hours 4 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.