BIK Instagram, Whatsapp, Email
The reviews for the BIK app on Shopify are overwhelmingly positive, with users praising its effectiveness in managing communications, customer journeys, and marketing campaigns. The app is highlighted for its user-friendly interface, powerful features, and seamless integration with platforms like WhatsApp, Instagram, and email. Users appreciate the quick and efficient support provided by the BIK team, mentioning specific account managers who have been particularly helpful. However, there are a few negative reviews mentioning issues with onboarding, support team responsiveness, and campaign failures. Overall, the app seems to be highly recommended for businesses looking to streamline their marketing and customer engagement strategies.
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Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours - They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated. DONOT GO TO BIK. Its a complete loss of your 3 month amount.
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
The Platform is really good even the support is quick and efficient.
great app for whatsapp marketing. supportive team. must have.
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