FeedAPIs For Bing Shopping /MS for Shopify

FeedAPIs For Bing Shopping /MS

FeedAPIs for Bing Shopping/Microsoft Ads by Simprosys

Rating

4.6

feedback

311

Reviews

chart

#1,672

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    11%
  • Less than a year
    66%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its ease of use, helpful customer support, and effectiveness in managing product feeds for Bing and Google Ads. Customers appreciate the quick responses from the support team and the ability to resolve issues promptly. The app is also commended for its user-friendly interface and the convenience it provides in syncing product feeds automatically. Additionally, users highlight the app's role in improving their advertising campaigns and increasing sales. On the negative side, some users express frustration with issues such as subscription cancellations, lack of response from the support team, and technical difficulties with the app installation. There are complaints about delays in resolving feed-related problems and challenges in setting up certain features. Despite these drawbacks, the majority of reviews emphasize the app's positive impact on managing product feeds and the exceptional customer service provided by the support team.

Highlights

Positive feedback on ease of use and effectiveness
Praise for helpful customer support
Mixed feedback on technical issues and subscription problems
App's role in improving advertising campaigns and increasing sales
Challenges with subscription cancellations and lack of response from support team

Rating Breakdown

  • 5
    96% (298 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 22, 2024

don't work

Store

xLumina

Using app

--

Total reviews

2

Average rating

1.0

5 / 5 Share

Aug. 22, 2024

Responsive, proactive, proactive, friendly, and just working. These guys rock.

Using app

3 months

Total reviews

6

Average rating

4.7

1 / 5 Share

July 17, 2024

I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

1 / 5 Share

July 3, 2024

No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at [email protected] to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia

5 / 5 Share

Sept. 18, 2023

Great app and even better support service! Would recommend

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more