FeedAPIs For Bing Shopping /MS
FeedAPIs for Bing Shopping/Microsoft Ads by Simprosys
Rating
4.6
feedback
311
chart
#1,745
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
11%
-
Less than a year
66%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praised the app for its excellent customer service and support. They highlighted the responsiveness of the support team and their willingness to help resolve issues quickly. Users also appreciated the ease of use of the app, especially in syncing product feeds with platforms like Bing and Google. Additionally, the app was commended for its ability to automate feed submissions and provide detailed assistance when needed. However, on the negative side, some users faced challenges with canceling subscriptions and receiving timely responses to their queries. There were complaints about technical issues and difficulties in getting the app to work properly, leading to frustration among users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 22, 2024
Responsive, proactive, proactive, friendly, and just working. These guys rock.
July 17, 2024
I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.
July 3, 2024
No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.
Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at [email protected] to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia
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