FeedAPIs For Bing Shopping /MS
FeedAPIs for Bing Shopping/Microsoft Advertising - Simprosys
Rating
4.2
feedback
80
chart
#1,986
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
11%
-
Less than a month
57%
-
Less than a year
239%
-
More than a year
78%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its ease of use, helpful customer support, and effectiveness in syncing product feeds with platforms like Bing and Google. Customers appreciate the quick responses from the support team and the detailed assistance provided. The app is described as a game changer for managing product feeds and improving advertising campaigns. However, there are also negative reviews mentioning issues with subscription cancellation, lack of response from the support team, and technical difficulties with the app installation. Some users expressed frustration with the app not working as expected and the challenges in resolving issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 22, 2024
Responsive, proactive, proactive, friendly, and just working. These guys rock.
July 17, 2024
I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.
July 3, 2024
No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.
Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at support@simprosys.com to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia
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