FeedAPIs For Bing Shopping /MS
FeedAPIs for Bing Shopping/Microsoft Ads by Simprosys
Rating
4.6
feedback
311
chart
#1,672
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its ease of use, helpful customer support, and effectiveness in managing product feeds for Bing and Google Ads. Customers appreciate the quick responses from the support team and the ability to resolve issues promptly. The app is also commended for its user-friendly interface and the convenience it provides in syncing product feeds automatically. Additionally, users highlight the app's role in improving their advertising campaigns and increasing sales. On the negative side, some users express frustration with issues such as subscription cancellations, lack of response from the support team, and technical difficulties with the app installation. There are complaints about delays in resolving feed-related problems and challenges in setting up certain features. Despite these drawbacks, the majority of reviews emphasize the app's positive impact on managing product feeds and the exceptional customer service provided by the support team.
Highlights
Rating Breakdown
All reviews
Aug. 22, 2024
Responsive, proactive, proactive, friendly, and just working. These guys rock.
July 17, 2024
I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.
July 3, 2024
No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.
Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at [email protected] to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia
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