FeedAPIs For Bing Shopping /MS for Shopify

FeedAPIs For Bing Shopping /MS

FeedAPIs for Bing Shopping/Microsoft Advertising - Simprosys

Rating

4.7

feedback

311

Reviews

chart

#1,954

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    11%
  • Less than a year
    66%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its ease of use, helpful customer support, and effectiveness in syncing product feeds with platforms like Bing and Google. Customers appreciate the quick responses from the support team and the detailed assistance provided. The app is described as a game changer for managing product feeds and improving advertising campaigns. However, there are also negative reviews mentioning issues with subscription cancellation, lack of response from the support team, and technical difficulties with the app installation. Some users expressed frustration with the app not working as expected and the challenges in resolving issues.

Highlights

Positive feedback on ease of use and effectiveness
Praise for customer support and quick responses
Mixed reviews with positive and negative feedback
Issues with subscription cancellation and technical difficulties
App described as a game changer for managing product feeds

Rating Breakdown

  • 5
    96% (298 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 22, 2024

don't work

Store

xLumina

Using app

--

Total reviews

3

Average rating

1.3

5 / 5 Share

Aug. 22, 2024

Responsive, proactive, proactive, friendly, and just working. These guys rock.

Using app

3 months

Total reviews

6

Average rating

4.7

1 / 5 Share

July 17, 2024

I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

1 / 5 Share

July 3, 2024

No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at support@simprosys.com to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia

5 / 5 Share

Sept. 18, 2023

Great app and even better support service! Would recommend

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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