All reviews

Rating Breakdown

  • 5
    92% (65 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (5 ratings)

Reviews with Text

  • 100% (71)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2025

Had an issue with product syncing. Team was really helpful. They resolved the issue shortly!

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 22, 2024

don't work

Store

xLumina

Using app

2 minutes

Total reviews

3

Average rating

1.3

5 / 5 Share

Aug. 22, 2024

Responsive, proactive, proactive, friendly, and just working. These guys rock.

Using app

3 months

Total reviews

6

Average rating

4.7

1 / 5 Share

July 17, 2024

I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

1 / 5 Share

July 3, 2024

No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.

Using app

About 18 hours

Total reviews

3

Average rating

3.7

Developer Reply

Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at [email protected] to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia

5 / 5 Share

Aug. 24, 2023

Thank you so much for the support. The answers I got are amazing and detailed. I got everything I asked for.

Using app

19 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

If you're looking for help on your Google Shopping or Bing Shopping feeds, these are the guys. The app does what it says it does and the customer service is very good. A++++

Using app

About 4 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Aug. 7, 2023

Nice and simple app (I use it for Microsoft Ads). You can change the product title in the App. Really nice, because it's not possible in Microsoft Ads to load the subfeeds. Fast support.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Good customer service. We reached out about an issue we had with our catalog expiring and someone was able to assist us in resolving the issue.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Excellent customer service and ease of use. The app was very effective in submitting products and organizing my feed.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2023

Exzellenter, reaktionsschneller, hilfreicher Support. Lets you create particular or All Product promotions.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Very high quality customer service. Quick reply on Chat and helpful. Thank you so much for your support guys.

Using app

38 minutes

Total reviews

11

Average rating

4.5

5 / 5 Share

July 7, 2022

Helps keep the product feed accurate and consistent. Much better than importing manually or from google.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

April 8, 2022

i been charged for a few months and my Bing app stil not working, i will need some help but it seem they can fix it . i will like some help again if you dont mind.

Using app

About 1 year

Total reviews

2

Average rating

2.0

Developer Reply

Dear Merchant, Thanks so much for sharing your app feedback. It appears that you have already uninstalled our app from your Shopify store but if you are ready to give us another try then we can assist you with any issue you are facing with Bing (Microsoft Advertising). You can reach out to us via email at [email protected] Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia

5 / 5 Share

Feb. 1, 2022

Support is amazing and patient. Also, interface is clear, makes syncing with bing merchant center very easy.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

I am using this application since 3 years and really helped me a lot. Highly recommend easy to use.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I use this app for my Bing ads and let me tell you, they are a true game changer. Their customer support team is super responsive and will help you with any issues that you may have. I currently own 4 stores and I use this app for all my stores. Great app. Great team!

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 7, 2021

The feed is not working. I contacted technical support regularly, twice a week. Answer - send screenshots, then wait a couple of days. And so for a month.

Using app

22 days

Total reviews

9

Average rating

1.8

5 / 5 Share

Sept. 2, 2021

These guys are amazing. They have maintained our feeds for ages and keep them running flawlessly. I would highly recommend this app.

Using app

About 3 years

Total reviews

13

Average rating

4.4

5 / 5 Share

Aug. 10, 2021

It is five stars for the team, this is the best service I had. The team has the best knowledge, how these services works with the app. They will show you video if you get stuck, at any point 10/10

Using app

About 22 hours

Total reviews

5

Average rating

5.0