All reviews

Rating Breakdown

  • 5
    96% (298 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 22, 2024

don't work

Store

xLumina

Using app

--

Total reviews

3

Average rating

1.3

5 / 5 Share

Aug. 22, 2024

Responsive, proactive, proactive, friendly, and just working. These guys rock.

Using app

3 months

Total reviews

6

Average rating

4.7

1 / 5 Share

July 17, 2024

I can't cancel the subscription. I will remove the review if you cancel it. I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

1 / 5 Share

July 3, 2024

No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses. We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you. We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store. Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing. Please reply to this message or reach out to us at [email protected] to schedule a convenient time for the Google Meet call. Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app. Regards, Milan Vaghela Simprosys InfoMedia

5 / 5 Share

Sept. 18, 2023

Great app and even better support service! Would recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Thank you so much for the support. The answers I got are amazing and detailed. I got everything I asked for.

Using app

19 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

If you're looking for help on your Google Shopping or Bing Shopping feeds, these are the guys. The app does what it says it does and the customer service is very good. A++++

Using app

About 4 years

Total reviews

10

Average rating

4.8

5 / 5 Share

Aug. 7, 2023

Nice and simple app (I use it for Microsoft Ads). You can change the product title in the App. Really nice, because it's not possible in Microsoft Ads to load the subfeeds. Fast support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Good customer service. We reached out about an issue we had with our catalog expiring and someone was able to assist us in resolving the issue.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Game changer, and truly hands on support, Thanks to Milan Vaghela, I have feed in every country I need on Bing now!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Great to broadcast products on the search engine Bing. Customer service responds quickly and is reliable.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

We managed to successfully link our store products with our Microsoft Ad account thanks to this well designed app, which made the set up really straightforward. The customer service team were also on hand to guide us through the process, and were very helpful. Thank you to the team at Simprosys. I highly recommend this app.

Using app

5 days

Total reviews

29

Average rating

5.0

5 / 5 Share

March 22, 2023

Excellent customer service and ease of use. The app was very effective in submitting products and organizing my feed.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

SUPERB CUSTOMER SUPPORT FROM MILAN VAGHELA, GREAT GUY VERY PATIENT FIXED ALL MY PROBLEMS HIGHLY RECOMMENDED

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2023

Exzellenter, reaktionsschneller, hilfreicher Support. Lets you create particular or All Product promotions.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Very high quality customer service. Quick reply on Chat and helpful. Thank you so much for your support guys.

Using app

38 minutes

Total reviews

10

Average rating

4.5

5 / 5 Share

Jan. 12, 2023

I have been using this app for a few months. It's really easy to use with its user friendly interface. Plus the support team is very helpful as well. I totally recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

A good feed app..................i like it............................i recommend it...............!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

Helps keep the product feed accurate and consistent. Much better than importing manually or from google.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Very friendly and expert support. resolved my feed issue super fast. Better than Microsoft / Google's official apps, more features more flexibility on feed optimization.

Using app

About 1 year

Total reviews

1

Average rating

5.0