All reviews

Rating Breakdown

  • 5
    96% (298 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2020

The support from the Simprosys Bing Shopping Feed helpdesk is Five Star second to none. I have had technical issues that I needed help with, within minutes I received 2 emails clarifying issues and accompanied also by snapshots of how to fix issues. This app is a must have. Thanks again Support Team.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2020

Two back-and-forth communications, got issue resolved, quick response and help from Support. Good product.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Excellent and easy to use app with even greater support. Really nice to have such fast and efficient support. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2020

Appreciate the customer service. The app works well and does what it is suppose to do. No complaint.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

great app and very responsive support, really like how it works and am very happy with the automatic update

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

Best App. Super Customer Support. Out of all available apps we chose Bing Shopping Feed for its accuracy and expected performance to sync our store items with Microsoft Merchant Center. The upgraded app is now syncing any changes to products within hours. I trust and can rely on support personnel from Simprosys, if I need any help, as they are responsive and proactive in assisting. Good work Simprosys!

Store

Spoteon

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

I am having a problem with showing my store products onto Microsoft Merchant Centre. The good thing is, the support team especially Milan is great. I don't feel fearful that this problem won't get solved. With their help I know I will get a solution.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2020

Excellent app so far! Incredible customer support! There was an update recently. Will have to wait and see the effects. I have not explored some of its functions. May update later.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2020

Great app. I just wished customer service was more on live chat but overall very good service.

Store

eBiify

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2020

A must-have app for creating single-product shopping campaigns. After I add products to the Bing Feed, the appear in the Microsoft Ads centre in a matter of minutes now. Before the recent update, I saw it was a few hours, which still ain't bad! Great app - must try out.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2020

This is a great App to use in my Shopify store to set up ad campaigns and link with Merchant center. Very easy to use and the support is second to none.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

Great experience so far with this App and the support is simply awesome, fast and very competent. I'm very happy and I encourage you to continue The great job!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2020

Love this App the support team was very helpful in solving my problems and even helped in correcting some issues on my site. Would recommend highly. Waves of Quality

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

This app works flawlessly! I had a minor issue when syncing products (my fault for not making products available for 'online store' in Shopify) and Milan in support helped me to troubleshoot my mistake immediately. Very responsive! Highly recommend!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

Abhishek has been an amazing professional. He has helped me solve an issue with my plan plan. He is very professional and I will always ask for him.

Store

SpenBuy

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2020

very smooth and easy to use app, highly recommend for any merchant that want to scale their business on Microsoft !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

I use the Bing Shopping Feed app with my Shopify store. I really love how easy and fast my products are added to my Microsoft Merchant Center catalog via the product feed. The process is completely automated, which is a huge time saver for me. And I recently reached out to Simprosys for help with a product variant issue. The response I received was immediate, and with a quick upgrade of the app, the issue was resolved to my satisfaction. The support team stayed in communication with me every step of the way. A+... love it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2020

This app and the support team are fantastic, I would recommend to anyone who is running an online business

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Very good support! Very quick and answer all questions. Very helpful. Overall, the app is very good and reliable. Highly Recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

I'm still learning and very new to e-commerce, but I have been so impressed with BSF's customer support. I've sent 3 separate support requests, each has been answered within a few hours (last one was in 30 min!), and they've helped this newbie get back on my feet. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0