Microsoft Shopping Feed
The reviews for the Microsoft Shopping Feed app are a mix of positive and negative feedback. Positive aspects highlighted by users include the smooth onboarding process, quick setup, and excellent customer support. Users appreciated the ease of use and time-saving features of the app. The support team, particularly Trevor, was praised for being helpful, efficient, and knowledgeable. However, some users faced issues with the app not working as expected, such as the feed going empty without warning, setup errors leading to 404 pages, and lack of response from the support team initially. Despite these challenges, many users found the app valuable for their business and recommended it for its functionality and support.
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It is not working at all; I tried 3 times and followed all the steps, and all the results were the same: The app is showing that products are published, but the Ad Centre feed is empty, and I have 0 products on the feed created by the App. What is worst I wrote to support and no response. So it seems to be another dead App. I improved my rating after finally, I got some responses. Let's see how things are going, as there is still a lot of miscommunication. I reckon some messages were lost, and this is bad as a communication channel is not working well for that app.
Thanks for the review guys! 1. In your initial support ticket you flagged that the error was with Microsoft, not us. 2. Your initial message came in at 2am. We responded at 6am. You did not respond to that. 3. After leaving this untruthful review you proceeded to email us unprofessionally. Look I can understand how frustrating it must be to try to get this to work, miss our response and then not succeed. If you respond to any of our messages we'd be happy to help you make this work.
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