Bizrate Insights Reviews
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Reviews Summary
Bizrate Insights is a Shopify App that allows ecommerce merchants to collect customer feedback, including verified reviews, ratings, and core KPIs. The app enables merchants to launch voice-of-customer surveys to gain a comprehensive understanding of shopper journeys and touchpoints, such as site abandonment, point-of-purchase, and post-fulfillment experiences. The VitalSigns dashboard provided by Bizrate Insights helps merchants review data and identify new customer experience opportunities. Implementation of the app is straightforward without the need for an engineering team, and there are no limitations on the number of surveys or invitations.
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