Better Blog Comments
The reviews for the Better Blog Comments Shopify App are mostly positive, highlighting its user-friendly interface, ability to engage visitors, and excellent customer service. Users appreciate the ease of commenting without the need for registration, the option to import comments from CSV files, and the quick setup process with helpful assistance. However, some users have faced challenges with contacting the support team and have suggested improvements such as adding an export option, allowing image uploads in comments, and enhancing text formatting features. Despite these minor drawbacks, the app is praised for significantly improving engagement and SEO on Shopify blog pages.
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Trying to reach the support team, but there's no way of contacting them. All of the "contact us" button don't work. The app is great, but there is some things that I need help with.
Hey there! I'm so sorry you haven't been able to contact us - the contact button should show for everyone in the app in the bottom corner to email us. I will look into this to ensure it works for everyone! Otherwise please email us at [email protected] and we'll be happy to help out. So sorry for this!! We've tried sending you an email via a support thread we had with your store last year but we haven't got a response yet. Let me know!
The best comment app for Shopify overall as of early 2026, because: -Clean and low-friction UX for commenters. Visitors can simply input their email address when commenting; no need to login/register. -Can auto-send reply alert email to commenters if they checked "notify me". --Caveat: the sender for reply alerts shows as your store name but address [email protected]. -Can import comments from CSV file. Can be improved: -No export option. Once you start using this app, there's no easy way to transfer your comments out! -Can't upload images in comments. -No upvote/downvote. -No GUI for formatting text (bold, italic, hyperlink, etc). This already exists on the backend dashboard, but needs to be added to the frontend widget. Happy to update my review as features improve.
I was searching through the various apps that could help with comments for the very basic Shopify Blog page. This is exactly what I was looking for . It gives me and my customers an easy way to respond and for all to engage together. The customer service is excellent. Set up in minutes with their assistance.
The app is great overall but when I reply to comments via email instead of logging into Shopify, they do not get approved and my comment reply is blank. I had to go in and approve/respond to them all again in the app.
Thanks for the review - just confirming that this issue was fixed and email replies work perfectly now! Thanks so much for using the app :)
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