Bloomreach: Loomi AI
Loomi AI: Personalized email and search that drives conversion
Rating
2.8
feedback
6
chart
#7,379
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
0%
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Less than a month
0%
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Less than a year
50%
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More than a year
17%
Reviews Summary
The reviews for the Bloomreach app on Shopify are mixed, with some users praising its latest integration and features while others express frustration with technical aspects and upselling tactics. One user mentions the technical complexity of the app, suggesting the need for a technical consultant to develop scenarios. There are complaints about underestimation of processed events during negotiations and pressure to upgrade to higher tiers. On the positive side, users appreciate the valuable functionality introduced in the latest version, such as two-way consent sync and the ability to run experiments and segment customers. The app is described as a superb all-in-one CDP that has helped businesses improve reporting and boost CRM offerings.
Highlights
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All reviews
Dec. 23, 2025
From a usability standpoint, it's very technical; you'll need to hire a technical consultant to develop the scenarios. Initially, during negotiations, they'll underestimate the number of processed events you actually need to lure you in with a lower investment. Once you're signed up, they'll insist you're far below the processed events you require. They even pushed us to upgrade six tiers above our initial quote. In terms of features, it's interesting.
Feb. 3, 2025
The latest version of the connector introduced valuable functionality such as two-way consent sync and sync product metafields. Bloomreach's team is dedicated to improving this integration with Shopify, focused on larger customer needs. Some opportunities are still present that requires us to create ad-hoc scenarios (workflows) in Bloomreach and/or Shopify to exchange information because the connector doesn't cover them natively, yet; otherwise, it would be a 5-star.
Dec. 3, 2024
Latest integration the best yet app. Bloomreach CDP enables us to run experiments (a/b) on the site & emails, segment anything, more and more plug and plays to quickly set up scenarios for many use cases (happy birthday, welcome, abandon cart etc). Only your imagination and time are the limit.
April 8, 2024
We have been using Bloomreach Engagement for a couple of years now and it has really bought our customer facing journeys together and all in one place! We have been challenged with migrating from an older provider to a shopify store and so far the integration with Bloomreach has been smooth and the support received has been second to none! We can't wait to utilise all the new features and roll out some exciting new customer journeys through our Shopify integration!
April 5, 2024
A superb, all-in-one CDP. As a business, we were using Klaviyo but were frustrated in our inability to accurately report ROI for CRM, and other channels. The reporting feature of Bloomreach has allowed us to identify key growth channels for the business, as well as boost our CRM offering with new always-on automations that have brought a new source of income behind the everyday campaign planning.
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