Rating

5.0

feedback

4

Reviews

chart

#4,765

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

Bloomreach Engagement is highly praised by users for its seamless integration with Shopify, excellent customer support, and powerful features like reporting, CRM automation, and SMS capabilities. Users appreciate how the app has helped them consolidate customer-facing journeys, improve ROI reporting, and enhance customer engagement. The support received from Bloomreach during migration processes and ongoing usage is highlighted as exceptional. Overall, users are excited to explore new features and leverage the app's capabilities for their businesses.

Highlights

Seamless integration with Shopify
Excellent customer support
Powerful features like reporting, CRM automation, and SMS capabilities
Consolidation of customer-facing journeys
Excitement to explore new features

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2024

We have been using Bloomreach Engagement for a couple of years now and it has really bought our customer facing journeys together and all in one place! We have been challenged with migrating from an older provider to a shopify store and so far the integration with Bloomreach has been smooth and the support received has been second to none! We can't wait to utilise all the new features and roll out some exciting new customer journeys through our Shopify integration!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

A superb, all-in-one CDP. As a business, we were using Klaviyo but were frustrated in our inability to accurately report ROI for CRM, and other channels. The reporting feature of Bloomreach has allowed us to identify key growth channels for the business, as well as boost our CRM offering with new always-on automations that have brought a new source of income behind the everyday campaign planning.

Store

LOVALL

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

This app is brilliant. As a business we we're challenged with migrating our ESP / CDP from an incumbent into our Bloomreach account. This project was made more challenging due to the fact we had a two week window of time to complete the process. Using this app and with the incredible support of Bloomreach we were able to make the switch over seamlessly. We are now live with the Bloomreach Engage and leveraging all of the great features that it brings on our live shop.

Using app

Less than a minute

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

I have been using Bloomreach Engagement for a while now, and I must say that its SMS capabilities have truly revolutionized the way I engage with my customers. The platform's segmentation, personalization, and seamless two-way integration with Klaviyo have been nothing short of impressive.

Store

My Store

Using app

4 months

All reviews

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