BLOOP: Referrals & Loyalty
BLOOP: Loyalty & Referral- Shopify App Store
Rating
5.0
feedback
95
chart
#9,172
All reviews
Rating Breakdown
Review RSS Feed
Feb. 10, 2022
Perfect for setting up Referral and Rewards. The free tier has sufficient features to get up and running. Another highlight is the excellent customer support and development team. We had reported a bug and the CS representative(Gigi) almost spent more than 5 hours on chat with me to reproduce and debug the issue. After which it was fixed immediately by the developer(Phung Viet Tung) and DA (Viet Hoang). I would highly recommend using this plugin.
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Jan. 11, 2022
Good Apps , Very easy to set up and use. Gigi and the tech guy have solved some of problems for me , and everything is going well now .
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Nov. 12, 2021
For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.
Thanks for your valuable words. 1. About the management dashboard: We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding. 2. About the referral program for customers only: I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends. In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only. Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers. We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating. If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you. Take care, BLoop Support Team.
Nov. 3, 2021
Really effective app. I was looking for long time for an app in which client of the shop just have to put an e-mail, and nothing more than that.
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.
Oct. 28, 2021
Started as a new store. Bloop is an amazing App!! Highly Recommend. Super useful and Friendly staff.
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.
Oct. 28, 2021
I love this app, it's easy to set up and does exactly what I need. My refer-a-friend page looks great! I also recommend their customer service, Paige answered all my questions and was super friendly. Thank you for your patience!
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.
Oct. 20, 2021
App is still simple but does the basics that you need, they are still adding features but as is works to the point. Gave them 5 stars as the customer service and tweaks are super good and to the point which makes it a pleasure to work with
Oct. 14, 2021
I am still at the beginning but so far I am happy with it. I really want to come back here in a few days and give 5 stars.
Thanks for your valuable words. It would be great if you could let us know your needs so we can understand you more and consider doing them in the future. We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating. If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you. Take care, BLoop support team.
Oct. 14, 2021
Amazing support. Very good app for referral in your website. Very simple to use. Recommand this app.
Oct. 13, 2021
So far finding the app easy to navigate and set up a refferal scheme personalised to match our branding. Support has been amazing so far.
Sept. 27, 2021
an amazing app that does exactly what you need it to do, easy to set up and personalize and customer support is A++
Sept. 15, 2021
A great free app. This app allows you to set up a refer a friend scheme with such ease and is super user-friendly for the customer. As a new app, there are some limitations on what you can customise yourself, but the customer service team seems to work 24/7 and is very helpful with requests. The look and design of the dashboard for business and how it looks for customers is super clean and slick.
Sept. 7, 2021
Nice app for refer and earn functionality to a store. Good GUI and prompt support. Must have, recommend.
Aug. 30, 2021
I have not officially tested the app as my store is not live yet, but what I can say is that I have been provided with very efficient assitance from the technical support team for set up and customization. Im looking forward to using this app and being able to collect more leads through it!
Aug. 27, 2021
Very easy to set up. Both the referral page and pop-up work fine for us. But above all, their support is stunning. Fast reply, fast delivery and very polite. Would love to use another app from the provider. I recommend this app.
Aug. 18, 2021
Piece of cake to set-up and looks great. I had a moderately complex twist to my needs, but the customer service was incredible and they helped me find a way to make it happen. Great experience and great solution.
Aug. 5, 2021
This is a 5 star for Storm! Amazing support and amazing girl!!Very prompt follow ups and one on one assistance!
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.
Aug. 4, 2021
Well, I confess I spent some days testing loyalty apps with tons of paying features and I did not find what I was looking for: a solid and reliable way to provide a referral reward to customers that actually write a real comment on their social, email What's up, solving one of the most common threat of other paid apps affected by click baiting or lot of spurious sign ups. I was surprised when BLoop instantly and magically let me experience one of the best support team on Shopify App Store, when I asked to fix a personal configuration with my theme. I would recommend this app to every e-commerce. Hope they will issue soon a paying plan with new features and integrations. Fantastic Team.
Thank you for your encouraging words. Love to know how we can better your experience with referral program setup. Your review would be our biggest motivation to grow the community together. BLoop Loyalty & Referrals Team.
July 28, 2021
This app is perfect! Referral on a page, customers able to share via Facebook, Twitter, & Whatsapp. The customer services are superb: fast response and they help us customize the design to suit our font style & color scheme so we don't need to customize manually. And they also give us suggestions based on our preferences too.
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.
July 23, 2021
The app itself is amazing. But what really makes it wonderful is the support team! Thumbs up for helping me to solve issues on my store that I wasn’t able to solve on my own! Love everything and keep up the good work
Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.