Rating

5.0

feedback

5

Reviews

chart

#13,666

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    80%
  • More than a year
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Reviews Summary

The reviews for this Shopify app highlight the excellent customer support provided by the team at Koongo. Users have praised the assistance they received in setting up the app and resolving any issues they encountered. The app itself is noted for its ability to automate product and inventory synchronization between platforms, offering a cost-effective solution compared to other competitors. While some users found the setup process initially complex, the support team's guidance and quick responses were instrumental in ensuring a smooth integration. However, there were a few instances where language translation issues and interface confusion were reported.

Highlights

Excellent customer support and assistance in setup
Automated product and inventory synchronization
Cost-effective solution compared to competitors
Complex setup process with language translation issues
Interface confusion but effective support team

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 26, 2023

I am very happy with the app, works very well. In the beginning it seems quite complex, but after the employees of Koongo helped me well everything works as described.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I used this app to sell a lot of products on BOL. I've encountered several problems in the beginning to set up this app. Carlos helped me every step of the way. He made sure everything worked and followed it up very quickly too!! Very good support!!

Using app

About 1 month

Total reviews

7

Average rating

4.1

5 / 5 Share

Jan. 5, 2022

Support is amazing and it automated my product and inventory sync between bol and shopify. The app is not incredibly easy to setup, but be sure to ask them to help you set it up and you will receive help. When I installed this, there was no other app that could do something like this for the same price. I don't know if there is now. It's worth it to take some time to make this integration if you want to have a whole list of products you want to export from your shopify store, where you handle your inventories, to bol. Now I can carefree sell a selection of my stock on bol.

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 2, 2021

After asking for a senior I actually got a great guy that helped me through it all. We had major issues with the dutch/english translation, but he managed to fix it all! OLD REVIEW Support told me to use a specific app to translate, 80EUR and a few hours of manual work later, the translation app doesn't even work with the Koongo system. It has been a month and 80 e-mails later and the integration is still not up and running. I would advice anyone to explore other options.

Using app

2 months

Total reviews

35

Average rating

4.3

5 / 5 Share

March 10, 2020

Works well and is much cheaper than most competitors. Customer service is good and fast, also better than some expensive competitors. The user interface can be slightly confusing but the support team is very good.

Using app

11 months

Total reviews

10

Average rating

4.5

All reviews

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