Rating

4.6

feedback

11

Reviews

chart

#8,802

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    27%
  • Less than a month
    0%
  • Less than a year
    27%
  • More than a year
    27%

Reviews Summary

The reviews for the Koongo app on Shopify are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the assistance they received in setting up the app and resolving any issues they encountered. The app is praised for automating product and inventory sync between platforms like BOL and Shopify, making it a valuable tool for managing multiple stores. However, some users found the initial setup process to be complex and mentioned difficulties with translations and pricing plans. Despite these challenges, the majority of reviewers are satisfied with the app's functionality and the responsiveness of the support team.

Highlights

Positive customer support and assistance in setup
Automated product and inventory sync between platforms
Complex initial setup process
Challenges with translations and pricing plans
Satisfaction with app functionality and support team responsiveness

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 26, 2023

I am very happy with the app, works very well. In the beginning it seems quite complex, but after the employees of Koongo helped me well everything works as described.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I used this app to sell a lot of products on BOL. I've encountered several problems in the beginning to set up this app. Carlos helped me every step of the way. He made sure everything worked and followed it up very quickly too!! Very good support!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Support is amazing and it automated my product and inventory sync between bol and shopify. The app is not incredibly easy to setup, but be sure to ask them to help you set it up and you will receive help. When I installed this, there was no other app that could do something like this for the same price. I don't know if there is now. It's worth it to take some time to make this integration if you want to have a whole list of products you want to export from your shopify store, where you handle your inventories, to bol. Now I can carefree sell a selection of my stock on bol.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 2, 2021

After asking for a senior I actually got a great guy that helped me through it all. We had major issues with the dutch/english translation, but he managed to fix it all! OLD REVIEW Support told me to use a specific app to translate, 80EUR and a few hours of manual work later, the translation app doesn't even work with the Koongo system. It has been a month and 80 e-mails later and the integration is still not up and running. I would advice anyone to explore other options.

Using app

Over 1 year

Total reviews

24

Average rating

4.7

1 / 5 Share

June 18, 2021

Unfortunately Koongo seems to have decided not to support this app anymore. Upon creation of an account at Koongo it keeps pushing towards installing the Koongo app (not bol.com version). At the one single second my store managed to show up in my Koongo account, it was quickly clear that Kongoo wants to push users to its dynamic plan, since no functions were usable without picking another plan than the plan described in the bol.com Koongo app. I feel clickbaited and do not advise anybody to install this app and create a Koongo account.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hello, I'm sorry for any misunderstanding. The Koongo app notification should not be too pushy. Can you please send me more feedback about the app behaviour to [email protected]? I'll talk to designers and modify that. In regards to the apps, the Bol app includes only Bol integration with order synchronization and 5000 items limit. The app is offered for fixed price of $34.95/month. The Koongo app offers various marketplace integrations. The price is dynamic and starts at $24 per month for 2000 items, no order synchronization included. So, the Koongo app might be a cheaper solution than the Bol app if there are up to 5000 items and no order synchronization is activated. Thanks, Pavel

All reviews

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