Stove Parts 4 Less review for CedCommerce Bonanza Channel
Dec. 3, 2018
HUGE workflow issues. Inventory did not properly update, which lead to overselling. I sought advice from support who told me refunding the orders would cancel them. This was wrong. They also ensured me that once an order was cancelled it would not import to Shopify, also wrong. We had several refunded orders make their way to Shopify and get shipped despite cancelling the orders per supports guidance. Save yourself the time and headache and find another way to sell your Shopify products on Bonanza.
Thanks for raising the issue. We promote communication and request sellers to stay connected with so that we can transfer knowledge to them both about the app as well as the marketplace. We had discussed with you and communicated to you multiple time that you were having product with duplicate titles. It is mandatory not to have a product with duplicate titles listed on Bonanza Marketplace. All the issues that were related to inventory were because of the same. The inventory update failed to work as there were duplicate listing with the same title. We tried to communicate several times over the registered mail id with us as well as the contact details about the same.. But we fail to get any response from your end. We would like to work once again with you so that we can change your perception about our App. We want everyone getting associate stay with us to stay happy. We look forward to serve you back once again. Thanks CedCommerce
