Kelly St. Clare Bookstore review for Bookvault

Come on, Bookvault. Get your act together - look at the reviews here. Like others, when I click 'add to Bookvault' on the product page, I can't log in to the Bookvault portal at the next step. Cookies cleared, in a separate browser, in an entirely different browser - doesn't matter. I've come to think that the only way to get through is to struggle for 45 minutes. I'm a busy mum with small children, I don't have 45 minutes to waste crossing my fingers and hoping a plugin will do its job. Can Bookvault give any reassurance that they are working to fix this, or are we all going to Lulu? I would think, considering reviews date from months ago, that they don't intend to fix it. I will also add that Bookvault's site is glitchy. Particularly the barcode aspects of the file upload. I'm sure Bookvault wants this to run smoothly, but there are a few things that need attention. Very frustrating in its current state.